About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon - Page 64
Report shines light on European B2B eCommerce flaws
Wed, 27th Mar 2024
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martech
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commerce systems
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bnpl
Billie's B2B Checkout Report 2024 exposes gaps in cross-border commerce, inadequate payment methods and a lack of dedicated B2B checkout.
European banks' AI start-up investments soar in 2023
Wed, 27th Mar 2024
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ai
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edge ai
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investment
Despite a global downturn in AI start-up investments, banks marked a 45% surge in 2023, with emphasis on bolstering regional AI capabilities.
Decline in email click-through rates blamed on automation
Wed, 27th Mar 2024
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martech
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personalisation
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cdp
Email click-through rates have dropped since 2022 due to over-reliance on marketing automation and insufficient data-driven strategies.
Research highlights power of human connection in tech sector
Wed, 27th Mar 2024
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ai
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customer service
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workplace culture
Research reveals the key role of interpersonal relationships for success in the tech industry and challenging notions of AI dominance.
Bank of England increases IT spending amid criticism
Wed, 27th Mar 2024
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advanced persistent threat protection
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it spending
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cyber threats
The Bank of England's IT spending has surged by 12% to £98.8m, eliciting criticism amid rising expenses on tech salaries and bonus payouts.
Indosat to adopt NVIDIA's Blackwell platform for AI shift
Wed, 27th Mar 2024
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genai
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llms
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ai
Indosat Ooredoo Hutchison gears up to adopt NVIDIA's Blackwell platform, aiming to revolutionise the use of AI in Indonesia.
Cloudflare, Kyndryl bolster alliance for network transformation
Wed, 27th Mar 2024
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firewalls
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network security
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partner programmes
Cloudflare and Kyndryl upgrade their partnership to a Global Strategic Alliance, enhancing their mission to modernise enterprise infrastructure.
Critical zero-day vulnerability in D-Link routers exposes thousands
Wed, 27th Mar 2024
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cybersecurity
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healthtech
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d-link
Ensign InfoSecurity reveals a zero-day vulnerability in D-Link DIR-822 routers, putting users at risk of cyber attacks including data theft.
BioCatch & Google Cloud unite to combat financial cybercrime
Wed, 27th Mar 2024
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fintech
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cybersecurity
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digital banking
BioCatch has joined forces with Google Cloud to combat soaring financial cybercrime in Southeast Asia with real-time biometric intelligence solutions.
AI, sustainability, elections dominate 2024 CEO talks
Wed, 27th Mar 2024
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power / energy
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llms
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ai
AI, sustainability, and upcoming elections are leading topics in CEO discussions in Q1 2024, notes the latest IoT Analytics report.
AliExpress launches livestream shopping for the UK
Tue, 26th Mar 2024
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cx
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martech
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online shopping
AliExpress launches interactive livestream shopping in the UK, introducing an engaging and personalised consumer experience.
ServiceNow unveils Washington D.C. with advanced GenAI tech
Tue, 26th Mar 2024
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it automation
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rpa
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genai
ServiceNow unveils its latest platform release, Washington D.C., packed with innovative features and enhancements to revolutionise enterprise workflows.
Arrow Electronics unveils AI tool to boost efficiency of cloud management
Tue, 26th Mar 2024
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ai security
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ai
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microsoft
Arrow Electronics launches AI companion Assistant for its channel partners, utilising Microsoft Azure AI to enhance cloud service delivery.
Porsche eBike boosts IT efficiency with Freshworks
Tue, 26th Mar 2024
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ai agents
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copilots
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optimization
Porsche eBike bolsters its IT efficiency, harnessing Freshworks' AI-enabled business software for streamlined services.
ISB Global records massive surge in revenue growth
Tue, 26th Mar 2024
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software
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isb global
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revenue
UK waste management software provider ISB Global reports a significant 43% surge in revenue in 2023, driven by growth in its customer base.
Medallia secures top spot in Gartner's VoC platforms ranking
Tue, 26th Mar 2024
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cx
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martech
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genai
Medallia secures prime position for the third year in a row in the Gartner Magic Quadrant for Voice of Customer platforms, backed by a £750 million investment.
Samsung Heavy Industries partners with Fortinet for maritime cybersecurity
Tue, 26th Mar 2024
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firewalls
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advanced persistent threat protection
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breach prevention
Samsung Heavy Industries and Fortinet partnership to strengthen maritime cybersecurity amid new mandatory requirements.
Brillband named fastest broadband provider at Genie Awards
Tue, 26th Mar 2024
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digital entertainment
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netflix
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sky
Glasgow-based Brillband has been named the UK's fastest broadband provider following the annual Broadband Genie Awards.
Cloudflare & Kyndryl enhance tech partnership in global alliance
Tue, 26th Mar 2024
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firewalls
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network security
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breach prevention
Cloudflare and Kyndryl elevate their tech partnership with a Global Strategic Alliance, aiming to modernise enterprise infrastructures.
Asia-Pacific businesses set to invest USD $3.4bn in GenAI
Mon, 25th Mar 2024
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genai
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data privacy
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ai
Generative AI (GenAI) investments in the Asia-Pacific are projected to accelerate at a staggering rate of 140%, the fastest globally, with spending expected to reach USD $3.4 billion across key nations, according to Infosys Knowledge Institute's research.