Backbase stories
Winning customer loyalty is a marathon, not a sprint
This month
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digital transformation
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fintech
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cx
As the race for customer loyalty intensifies, Australian and New Zealand banks must modernise rapidly to meet soaring digital expectations.
People First Bank sees growth in profit & loans post-merger
Last month
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fintech
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martech
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cdp
People First Bank has reported a 29% net profit increase to USD $41.4 million in its first year post-merger, alongside significant technological advancements.
Backbase unveils Intelligence Fabric to boost banking with AI
Thu, 26th Sep 2024
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crm
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fintech
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ai
Backbase unveils Intelligence Fabric, a major upgrade to its Engagement Banking Platform, integrating AI and data capabilities to enhance customer service and sales operations.
MyState Bank modernises digital banking with Backbase platform
Mon, 26th Aug 2024
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cryptocurrency
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cx
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blockchain
MyState Bank launches a new digital banking platform, developed by Backbase, enhancing personal finance management and security features, to fuel growth.
Chris Shayan appointed head of AI at Backbase to lead vision
Wed, 26th Jun 2024
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digital transformation
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cx
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martech
Backbase appoints Chris Shayan as Head of AI to drive innovation in its Engagement Banking Platform, marking a significant step in rearchitecting banking around the customer.
How blending ICT environments can elevate or impede your financial services merger
Mon, 29th Apr 2024
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fintech
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cx
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martech
Being strategic about the way you consolidate and integrate your respective tech stacks is critical.
Mark Appel joins Sendcloud as Chief Marketing Officer
Thu, 14th Mar 2024
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martech
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cdp
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software
Sendcloud, Europe's leading shipping platform, appoints top Dutch marketer Mark Appel as CMO to aid in navigating global shipping challenges amid a competitive e-commerce environment.
Bank Muamalat targets digital leadership with Google Cloud partnership
Wed, 13th Mar 2024
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digital transformation
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fintech
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software development
Bank Muamalat Malaysia reveals major digital transformation with Google Cloud and Trinitium, adopting a fully cloud-based model to provide personalised, digital Islamic banking services.
Backbase appoints new VP of tech in Asia Pacific region
Wed, 9th Feb 2022
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backbase
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executive interview
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banking
Backbase appoints Chris Vanden Berghe as regional VP of technology for Asia Pacific to drive product development and expansion.
Traditional banks invest in apps to keep up with the competition
Fri, 27th Aug 2021
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apps
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mobility
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financial institutions
Traditional banks in the APAC region are rapidly developing digital wellness apps to keep up with nimbler digital-only competitors, a new study reveals.
APAC banks race to revitalise innovation initiatives as pandemic reveals digital gaps
Mon, 8th Mar 2021
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uc
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devops
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digital transformation
APAC banks rush to bolster digital transformations post-pandemic amid revelations of technological gaps, with digital banks seeing triple customer growth.
Backbase expands APAC presence with new Aussie offices
Wed, 15th Jul 2020
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digital transformation
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fintech
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office opening
Digital banking software provider, Backbase, has opened two new offices in Sydney and Melbourne to expand its presence in the ANZ region.
Backbase and Mambu partner to continue to evolve banking industry
Mon, 1st Jun 2020
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digital transformation
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financial institutions
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mambu
Backbase and Mambu have joined forces to offer a comprehensive SaaS banking solution, helping financial institutions modernise and improve customer engagement.