Business Process Outsourcing (BPO) stories - Page 2
How processes can be the key to RoI in digital transformation
Mon, 29th Oct 2018
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it automation
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rpa
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apm
Process management and automation is vital to any digital transformation, but it is about more than just taking some forms online.
Two major BPOs form joint venture – open new delivery hub in Malaysia
Fri, 18th Aug 2017
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uc
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contact centre
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outsourcing
According to Everise the agreement with UBASE aligns two unique BPO companies to provide an unparalleled global service experience.
Business process outsourcing set to soar in Malaysia
Thu, 20th Jul 2017
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outsourcing
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bpo
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analyst report
Increased demand from the customer care segment and Malaysian enterprises seeking high end analytics solutions is driving the BPO market.
Writer Information expands business process services in India with new facility
Fri, 2nd Jun 2017
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hyperscale
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dc
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cloud services
The facility has a capacity of 120 seats and the company plans to expand operations across other states in India.
Indian government IT spend to climb on back of IT services, software increases
Thu, 16th Feb 2017
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erp
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printing
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it services
The Indian government is forecast to increase its IT spend by 9.55 this year, with software and IT services spend among the big movers.
Kiwi based eCommerce company continues global growth
Tue, 15th Apr 2014
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cx
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martech
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outsourcing
Transaction Services Group (TSG) has acquired UK-based direct debit billing provider Harlands Group, expanding its international operations.
HP makes enterprise appointments
Wed, 15th Jun 2011
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cloud security
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hp
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outsourcing
HP appoints David Caspari as SVP for Asia Pacific, with Alan Bennett and Archie Reed taking key roles in the South Pacific to drive enterprise growth.
The new age of outsourcing
Sun, 1st Nov 2009
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outsourcing
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sales
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channel development
Keeping everything in-house may no longer be the best move, in terms of containing costs and generating fresh revenue.
SOA goes global
Wed, 1st Oct 2008
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outsourcing
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globalisation
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bpo
Multi-enterprise SOA is revolutionizing business. The focus is shifting from enterprise architectures to solving problems between enterprises.