Business Transformation stories

Responsive launches Agent Studio to automate RFP processes
4 days ago
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ai
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agentic ai
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sap
Responsive unveils Agent Studio, a no-code platform letting enterprise teams build custom AI agents to streamline compliance, risk, and RFP processes effectively.

Workday unveils AI agents to boost HR & finance productivity
4 days ago
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data analytics
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hcm
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ai
Workday has launched new Illuminate AI agents to boost HR and finance productivity, streamlining hiring, contracts, and frontline worker support.

Klippa partners with Ben Accord to automate Australian workflows
5 days ago
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digital transformation
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rpa
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ai
Klippa partners with Ben Accord Business Solutions to bring AI-powered document automation and process optimisation to Australian businesses for improved efficiency.

Nimbl appoints Wyn Ackroyd as Director to lead strategy push
Last week
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partner programmes
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deloitte
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metservice
Nimbl appoints Wyn Ackroyd as Director to lead business transformation and strategy, marking a major step in expanding its client offerings amid growing demand.

Lenovo report reveals slow progress in Gen AI workplace shifts
Last week
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genai
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ai
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cybersecurity
Lenovo research reveals 81% of IT leaders prioritise productivity, yet under half feel their digital workplaces effectively support transformation with Gen AI.

IBM urges robust AI governance as agents reshape banking sector
Last week
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hybrid cloud
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digital transformation
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cx
IBM's new whitepaper highlights both opportunities and risks of autonomous AI agents in financial services, urging robust governance and risk management.

Visa & Sektor join to highlight payment innovation at event
Last week
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digital transformation
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payment technologies
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visa
Visa partners with Sektor as co-host for the 2026 Hamilton Island Conference, focusing on payment innovation and tech collaboration in Australia and New Zealand.

Delinea enhances cloud identity platform to secure AI at scale
Last week
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cloud security
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partner programmes
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physical security
Delinea upgrades its cloud identity platform with AI-focused features to secure and manage machine identities, addressing a 46:1 machine-to-human ratio in enterprises.

Myriad360 leaders honoured on 2025 Women of the Channel list
Last week
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cx
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martech
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it services
Tanya Steele and Samara Halterman of Myriad360 have been named to CRN's 2025 Women of the Channel Power 80 Solution Provider list for outstanding IT leadership.

Asia-Pacific organisations honoured for digital transformation
This month
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digital transformation
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cx
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martech
Smart Communications has honoured leading Asia-Pacific firms, including ING and Westpac, with 2025 SCALE Awards for digital transformation and customer engagement.

Jennifer Catto named executive vice president at Sabre
This month
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digital transformation
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cx
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martech
Sabre appoints Jennifer Catto as EVP and CMO to drive global marketing strategy and growth, leveraging her 25 years' experience in transformational leadership.

NICE & ServiceNow partner on AI to unify customer service
This month
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.

ServiceNow unveils AI Platform to unify operations
This month
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crm
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digital transformation
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martech
ServiceNow launches a new AI Platform unifying data, intelligence and orchestration to boost enterprise-wide automation and operational efficiency globally.

Endava to accelerate Google Agentspace enterprise AI
This month
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digital transformation
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ai
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agentic ai
Endava partners with Google as an implementation ally for Agentspace, aiding businesses to adopt AI-driven agents for enhanced workflow efficiency.

The rationale for positioning businesses to thrive in an increasingly conscious economy
This month
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saas
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data analytics
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dei
Embracing ESG is now essential; businesses thriving in the conscious economy align performance, talent management and procurement for lasting success.

Jitterbit unveils Harmony upgrade with layered accountable AI agents
This month
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digital transformation
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ai security
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low-code
Jitterbit has launched an upgrade to its Harmony platform, introducing layered accountable AI agents designed to automate complex enterprise tasks efficiently.

Publicis Sapient appoints data & AI lead for Australia
This month
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data analytics
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digital transformation
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ai
Publicis Sapient appoints Gavin Seewooruttun as VP, Data and AI Lead in Melbourne, boosting its AI-driven digital transformation focus in Australia.

Only 44% of CIOs seen as AI-savvy by CEOs, survey finds
This month
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digital transformation
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partner programmes
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ai
A Gartner survey finds just 44% of CIOs deemed 'AI-savvy' by CEOs, who stress urgent upskilling to harness AI's business-transforming power.

Melbourne university selects Rimini Street for Salesforce support
Last month
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saas
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edutech
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martech
The University of Melbourne’s Mobile Learning Unit partners with Rimini Street to enhance support for its Salesforce-based eLearning platform and ensure operational efficiency.

Endava partners with OpenAI to drive enterprise growth
Last month
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uc
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digital transformation
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ai
Endava formalises its partnership with OpenAI, joining the Beta Services Partner Program to advance AI-driven business transformation globally.