Communication stories - Page 14

Zoho has unveiled its new collaboration experience, Trident, as well as strengthened collaboration technologies.

Telecommunications companies are expanding their network capacity to cater for the additional network capacity requirements of IoT, 5G, and private 5G networks.

The AI-based analytic application brings easy on-site learning of a scene by a series of captured images to more than 100 i-PRO camera models.

With features such as advanced motion detection capabilities that trigger live alerts, the new security tools are highly compatible with no reliance on wiring.

Zoom launches Zoom Contact Center and Zoom Virtual Agent in Australia and New Zealand to improve customer communication at scale.

Zoom has officially launched Zoom Virtual Agent, an intelligent conversational AI and chatbot solution designed to transform customer and employee assistance.

5G will deliver ultra-fast connection speeds and gigantic bandwidth to drive companies’ efficiency and innovation potential.

BICS has successfully deployed Infovista’s Automated Assurance & Operations solution to power its suite of advanced analytics solutions.

These services will be available to enterprises with Singtel's Zoom Phone Connector, where phone calls can be enabled from fixed lines to Zoom Meetings.

CTOs and technology leaders must adopt the best approach to unify teams, or risk finger-pointing when issues arise. Error management and collaboration are key.

Miscommunication with IT departments has led to cybersecurity incidents in over 68% of organizations, says Kaspersky.

Having announced animal avatars earlier last year, Zoom has added personal avatars, customizable virtual characters that users can use in meetings.

The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.

The mission critical communication market in APAC is expected to grow from US$3,894.55 million in 2022 to US$ 6,951.60 million by 2028.

At the event, long-standing partners were recognised for expansion, cloud services, outstanding experience and healthcare sector expertise.

Australian Competition and Consumer Commission has recently vetoed Telstra and TPG's deal to share a network in Australia’s regional and rural areas.

Frost & Sullivan has named Vonage Asia Pacific Communications Platform as a Service (CPaaS) Company of the Year for a record-breaking fourth consecutive year.

These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.

The new technology will allow Tasmanian citizens to quickly and safely share crime-related information with police.

The characteristics of 5G mean that the technology complements Wi-Fi very well, and true Interoperability with Wi-Fi can help drive better business outcomes.