Consumer rights stories - Page 2

Experts warn that facial recognition technology in retail raises significant privacy concerns, with calls for organisations to ensure public acceptability.

A new study reveals 77% of UK consumers are unaware that part-copper broadband can be marketed as 'fibre', prompting calls for clearer regulations.

Chorus urges New Zealand's Commerce Commission to enforce stricter broadband marketing guidelines, promoting transparency for informed consumer choices.

Dipra Ray, CEO of Pyng, is on a mission to eliminate transaction surcharges across Australia, aiming to transform payments for consumers and merchants.

Australia's Fintech industry body and global non-profit FDATA are urging policy-makers to establish a roadmap for CDR implementation.

Ping Identity launches new sandbox environment for open banking adoption in Australia, in line with Consumer Data Right (CDR) rules.

Ping Identity unveils CDR sandbox to boost Aussie open banking, aiding banks and FinTechs in meeting July deadlines.

The warning follows an investigation into representations Spark made on its website and in emails in August and September 2018.

New California legislation could give consumers the right to repair their electronic devices, challenging manufacturers' control over repairs.

Despite advancements in retail technology, only 13% of shoppers trust retailers with their personal data, Zebra Technologies' study reveals.

Auckland-based Mobile Shop pleaded guilty to 24 charges, 12 under the Fair Trading Act and 12 under the Credit Contracts and Consumer Finance Act.

The consumer retail, owned by The Warehouse Group, will defend the nine charges, each laid by different customers, in court at the end of May.

Consumer NZ fights against dodgy door-to-door sellers with nationwide campaign and free “Do Not Knock” stickers. 70% of members want them to stop calling.

Telstra extends warranties to 24 months for handsets on 24 month contracts, but Apple products like the iPhone 4 are excluded, sparking ACCC concern.