Coveo stories
![Story image](../../../../../uploads/story/2024/07/16/preview_techday_1b8d4527f897f55e57d0.webp)
Coveo report: UK shoppers demand better digital experiences
Tue, 16th Jul 2024
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data privacy
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search
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online shopping
UK shoppers demand superior digital experiences, says Coveo's CX Industry Report. Highlighting desires for AI-powered personalization, better search results, and data transparency.
![Story image](../../../../../uploads/story/2024/06/25/preview_techday_12d35de04117dad12648.webp)
UK employees eager for AI but concerned about lack of policies
Wed, 26th Jun 2024
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physical security
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ai
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intellectual property
UK employees seek AI for efficiency but face hurdles, says Coveo. 42% find AI beneficial, yet concerns over tools and policies persist, impacting trust and effectiveness.
![Story image](../../../../../uploads/story/2024/06/12/preview_techday_1fe2866ef426ebe1164a.webp)
UK consumers expect online retail to match in-store CX
Wed, 12th Jun 2024
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cx
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martech
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ai
Coveo’s 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.
![Story image](../../../../../uploads/story/2024/04/30/preview_img-aVjy00eUcNg5vhgHixzFFOoE.webp)
Coveo joins MACH Alliance to advocate open tech ecosystem
Tue, 30th Apr 2024
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ai
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it architecture
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coveo
AI-powered search platform Coveo bolsters its commitment to modern composable AI and cloud-based architectures by joining the MACH Alliance, which advocates for open technology ecosystems.
![Story image](../../../../../uploads/story/2024/04/01/preview_img-mx2tvuDTrYHMveVHcwo9bvnk.webp)
Coveo unveils new GenAI tools to enhance digital experience journeys
Mon, 1st Apr 2024
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martech
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hcm
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cdp
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
![Story image](../../../../../uploads/story/2023/10/12/preview_GettyImages-1658919676.webp)
Xero integrates GenAI for quicker, precise customer support
Thu, 12th Oct 2023
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fintechs
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cx
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martech
Xero has integrated a Generative AI solution in Xero Central to enhance user experience, providing accurate support answers and revolutionising the platform.
![Story image](../../../../../uploads/story/2020/06/04/preview_GettyImages-1157166181.webp)
Xero partners with Coveo to empower small businesses with machine learning
Thu, 4th Jun 2020
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fintechs
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financial systems
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accounting systems
Xero has partnered with Coveo to enhance its app marketplace search for small businesses with the help of machine learning.