Coveo stories
Coveo report: UK shoppers demand better digital experiences
Last week
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data privacy
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search
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online shopping
UK shoppers demand superior digital experiences, says Coveo's CX Industry Report. Highlighting desires for AI-powered personalization, better search results, and data transparency.
UK employees eager for AI but concerned about lack of policies
Last month
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physical security
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ai
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intellectual property
UK employees seek AI for efficiency but face hurdles, says Coveo. 42% find AI beneficial, yet concerns over tools and policies persist, impacting trust and effectiveness.
UK consumers expect online retail to match in-store CX
Last month
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cx
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martech
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ai
Coveo’s 2024 Relevance Report reveals 49% of U.K. shoppers face customer experience issues, with higher dissatisfaction among Gen Z and Millennials at 71%.
Coveo joins MACH Alliance to advocate open tech ecosystem
Tue, 30th Apr 2024
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ai
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it architecture
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coveo
AI-powered search platform Coveo bolsters its commitment to modern composable AI and cloud-based architectures by joining the MACH Alliance, which advocates for open technology ecosystems.
Coveo unveils new GenAI tools to enhance digital experience journeys
Mon, 1st Apr 2024
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martech
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hcm
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cdp
Coveo introduces two new GenAI business applications to optimise digital customer and employee experience journeys, leveraging AI for personalised and efficient services.
Xero integrates GenAI for quicker, precise customer support
Thu, 12th Oct 2023
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fintechs
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cx
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martech
Xero has integrated a Generative AI solution in Xero Central to enhance user experience, providing accurate support answers and revolutionising the platform.
Xero partners with Coveo to empower small businesses with machine learning
Thu, 4th Jun 2020
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fintechs
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financial systems
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accounting systems
Xero has partnered with Coveo to enhance its app marketplace search for small businesses with the help of machine learning.