Customers satisfaction stories
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Williams AV launches Digi-Loop 104 hearing loop amplifier
Thu, 20th Jun 2024
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cx
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martech
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apm
Williams AV has launched the Digi-Loop 104, a cost-effective, easy-to-install hearing loop amplifier, enhancing accessibility for the hearing impaired.
Ventana Research awards InterSystems with highest ranking
Thu, 2nd Feb 2023
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data analytics
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cx
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martech
Ventana Research has given InterSystems' IRIS data platform the highest rating in its Value Index for Data Platforms.
New Zealand’s eCommerce sector lags in customer experience
Thu, 5th Jan 2023
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data analytics
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cx
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martech
A New Zealand eCommerce expert worries that the art of retail may be lost to the cookie cutter approach currently dominating local online shopping sites.
Ask Nicely: Measure and manage customer happiness in real time
Mon, 2nd May 2016
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cx
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martech
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feedback
Auckland-based startup Ask Nicely is leading the way in measuring customer loyalty with its Net Promoter Score (NPS) tool.