Email stories - Page 2
First-party data collection prioritised due to privacy laws
Thu, 18th Apr 2024
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genai
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data privacy
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ai
Data privacy laws drive firms to favour first-party data collection via email and websites, according to State of Marketing Automation report, with generative AI use also rising.
Darktrace shifts to proactive AI strategy to combat rising cyber threats
Tue, 9th Apr 2024
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uc
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email security
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ai security
In response to rising AI-driven cyber threats, Darktrace is repositioning to a platform-based strategy aimed at better equipping businesses to anticipate and counter these advanced cyber attacks.
Decline in email click-through rates blamed on automation
Wed, 27th Mar 2024
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martech
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personalisation
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cdp
Email click-through rates have dropped since 2022 due to over-reliance on marketing automation and insufficient data-driven strategies.
Aussies lose trust in traditional comms due to scam surge, study reveals
Thu, 21st Mar 2024
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uc
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ai agents
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cloud services
A surge in scams targeting traditional communication channels such as SMS and email has caused Australians to lose faith in these methods, with in-app messaging emerging as the most trusted platform, according to a recent study.
Introducing Mark Orttung: Projectworks' new CEO
Fri, 15th Mar 2024
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saas
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ai
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microsoft
Mark Orttung steps in as the new CEO of Projectworks, succeeding Matt Hayter who has moved to the role of President and Chief Product Officer.
eCommerce retailers at risk due to new email security rules
Mon, 11th Mar 2024
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phishing
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advanced persistent threat protection
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email security
A quarter of all eCommerce retailers face a decrease in email deliverability due to failure in meeting the DMARC policy criteria set by Yahoo and Google, warns a study by EasyDMARC.
SnapLogic integration boosts Optilyz's direct mail automation software
Tue, 5th Mar 2024
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cx
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martech
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it automation
Optilyz's direct mail automation software capabilities are enhanced following a successful integration with SnapLogic's platform, allowing improved performance and data formatting flexibility while boosting customer reach.
Yellow.ai unveils Email Automation feature for streamlined support
Mon, 4th Mar 2024
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cx
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martech
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cdp
Yellow.ai launches an AI-powered Email Automation feature, revolutionising customer service with real-time responses, increased efficiency, and reducing operational costs by 60%.
Trend Micro to unveil 5G cybersecurity solution at MWC Barcelona 2024
Thu, 29th Feb 2024
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digital transformation
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risk & compliance
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cybersecurity
Trend Micro to showcase platform-based approach to comprehensive enterprise security, including 5G networks, at MWC Barcelona 2024, leveraging its subsidiary CTOne's expertise.
Xero reveals AI vision & GenAI-powered business assistant JAX
Thu, 29th Feb 2024
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fintech
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martech
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commerce systems
Xero unveils AI vision and previews GenAI-powered business assistant, JAX, aiming to revolutionise accounting for small-scale businesses by automating tasks and delivering tailored insights.
Trade Me sees 20% campaign performance improvement using new tools
Tue, 13th Feb 2024
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data analytics
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martech
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cdp
New Zealand's largest online auction site, Trade Me, has improved campaign performance by 20% using AI predictive models and tools to optimise personalisation.
Email's impact in marketing mix lessens, diversified outreach vital
Thu, 1st Feb 2024
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data analytics
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martech
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personalisation
The impact of email in the marketing mix dwindles, suggesting a need for diversified strategies, according to a new study by sales tech firm Sopro.
Barracuda Networks tackle rising Aussie credential stuffing scams
Wed, 24th Jan 2024
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surveillance
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passwordless
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cybersecurity
Barracuda Networks proposes sturdy measures against escalating Australian credential stuffing scams, affecting around 20,000 consumers, with increased bot-assisted logins and poor password hygiene.
Barracuda Networks announces Nell ODonnell & Kim Mota as new executives
Fri, 19th Jan 2024
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cx
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martech
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casb
Barracuda Networks bolsters executive team with Nell ODonnell as Chief Legal Officer and Kim Mota as Chief Human Resources Officer, reflecting expansion plans.
8x8's new tool 'Sales Assist' empowers retailers and enhances shopping experience
Fri, 15th Dec 2023
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uc
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digital entertainment
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email
8x8 unveils 'Sales Assist', a new tool designed to enhance customer satisfaction and streamline the retail experience.
Surge in deceptive simplicity exploitation by cyberattackers
Fri, 15th Dec 2023
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malware
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endpoint protection
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advanced persistent threat protection
Cyberattackers increasingly use deceptive simplicity, such as malicious HTML files and fake updates, to bypass traditional defenses.
Modest growth in M&A activity predicted for next year
Thu, 14th Dec 2023
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fintech
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phishing
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email security
Biztech Lawyers and Intelliworx predict modest growth in M&A activity, company consolidation, and an upswing in down round investments for 2024 tech industry.
New phishing method exploiting the Genial.ly platform
Tue, 12th Dec 2023
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ai
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email
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business communications
Check Point Harmony Email researchers expose a new phishing tactic dubbed 'Business Compromise 3.0' exploiting Genial.ly platform.
Zoom looks to enhance CX with AI-powered refinements
Thu, 7th Dec 2023
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crm
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uc
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data analytics
Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.
Storyblok survey reveals consumers' festive buying behaviour and trust issues
Wed, 29th Nov 2023
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smartphones
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ecm
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martech
Storyblok survey shares festive buying behaviours, revealing brand websites hold most trust, while AI and influencers fall out of favour.