TechDay New Zealand - Aotearoa's technology news network

Employee Retention stories - Page 1

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Contact centres use AI to balance staffing & wellbeing needs
4 days ago
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cx
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martech
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ai
Contact centres are using AI to flexibly scale staffing in real time, enhancing customer service while protecting employee wellbeing amid rising demand.
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Nexer achieves fifth year of growth despite tech sector downturn
Last week
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data analytics
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digital transformation
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cx
Nexer reports a 35% turnover rise for 2024, marking five years of growth despite tech sector downturn and economic uncertainty in the UK.
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Qualtrics named leader in employee experience platform ranking
Last month
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data analytics
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digital transformation
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cx
Qualtrics leads Forrester's Employee Experience Management Platforms report, scoring top marks in AI-powered surveys and analytics for boosting workforce engagement.
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Nintex unveils automated onboarding tool to boost retention
Last month
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digital transformation
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hcm
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rpa
Nintex has launched a solution to automate employee onboarding, streamlining HR, finance, and IT processes for better efficiency and retention.
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Westcon-Comstor wins top workplace award on first try in Australia
Last month
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hcm
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autonomy
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leadership
Westcon-Comstor has earned Great Place to Work certification in Australia on its first attempt, with 91% of local staff endorsing it as a great workplace.
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Westcon-Comstor awarded Great Place To Work in 27 countries
Last month
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hcm
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productivity
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resellers
Westcon-Comstor has been certified a Great Place To Work across 27 countries, including the UK, with 80% of staff praising its culture and leadership.
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Samsara launches AI tool to reward safe truck drivers in fleets
Last month
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supply chain & logistics
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fleet management
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software
Samsara launches Recognition, an AI tool for fleets that rewards safe truck drivers, aiming to boost retention and safety in the transport sector.
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Australian workers report highest stress in Asia-Pacific region
Last month
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productivity
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mental health
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work-life balance
Over half of Australian workers report high stress, with 23% feeling overloaded, the highest in Asia-Pacific, reveals ADP's People at Work 2025 report.
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Nearly half of Australian workers say pay fails to match costs
Last month
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hcm
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wages
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pd
Nearly half of Australian workers feel their wages aren't keeping up with living costs, as job insecurity and burnout rise, ELMO Software reveals.
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How to turn the contact centre grind into interesting and rewarding work for your agents in 2025
Last month
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uc
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digital transformation
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cx
AI-powered tools are transforming contact centres by easing agents' workloads, boosting job satisfaction, and cutting staff churn in 2025.
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Thrive launches 'Wellness Era' with rewards for employee health
Tue, 22nd Apr 2025
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hcm
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mental health
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work-life balance
Thrive has launched the 'Wellness Era' programme, rewarding UK employees with cash and spa vouchers for improving sleep, stress, and physical activity.
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Disprz hits revenue milestone, outlines plans for GenAI expansion
Thu, 17th Apr 2025
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saas
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martech
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commerce systems
Disprz has surpassed INR ₹100 crore in annual recurring revenue, leveraging GenAI and focusing on Asia-Pacific expansion to boost enterprise skilling.
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Kiwis urged to research Aussie work culture before moving
Wed, 16th Apr 2025
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edutech
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migration
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research
Kiwis are urged to research Australian workplace culture before migrating, as a study reveals significant differences in fairness and inclusivity across the Tasman.
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Prvidr earns Best Place to Work title for 2025 by AFR
Thu, 10th Apr 2025
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cx
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martech
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recruitment
Prvidr has been honoured as a Best Place to Work by the Australian Financial Review for 2025, recognised for its commitment to employee welfare and culture.
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Auticon report highlights benefits of neuroinclusion in work
Fri, 28th Mar 2025
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ai
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recruitment
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ml
The 2024 Impact Report from auticon shows that 87% of clients noted a cultural shift after hiring neurodivergent talent, emphasising inclusion's benefits.
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Australian workplaces face conflict over office mandates
Tue, 25th Mar 2025
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productivity
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flexible work
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talent attraction
A new report reveals a stark contrast in Australia between strict in-office mandates for employees and their strong demand for flexible work arrangements.
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Rimini Street earns Great Place to Work certification globally
Fri, 21st Mar 2025
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hcm
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leadership
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rimini street
Rimini Street has secured Great Place to Work certifications in multiple regions, highlighting its commitment to a positive workplace culture and employee satisfaction.
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ECI Software lauded as a Great Place to Work in 2025
Wed, 19th Mar 2025
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hcm
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work-life balance
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workplace culture
ECI Software Solutions has been recognised as a Certified Great Place to Work for 2025 across seven countries, celebrating its seventh consecutive year in the US.
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Why it’s past time for an overhaul of your HR processes and platforms
Mon, 17th Mar 2025
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digital transformation
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hcm
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employee retention
As Australian firms face evolving workplace regulations, experts urge a shift to AI-powered human capital management platforms to enhance efficiency and compliance.
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ISACA survey: One third of tech staff have changed jobs
Sun, 16th Mar 2025
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financial systems
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isaca
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work-life balance
A recent ISACA survey reveals one in three tech professionals have changed jobs in two years, with 74% of firms worried about retaining talent.