Fair Trading Act stories
![Story image](../../../../../uploads/story/2022/07/19/preview_GettyImages-1331137712.webp)
Mercury charged by ComCom following complaints of misleading customers
Tue, 19th Jul 2022
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datacentre infrastructure
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power / energy
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law
Mercury NZ charged for misleading customers over early termination fees, with ComCom filing seven charges under Fair Trading Act.
![Story image](../../../../../uploads/story/2022/05/18/preview_GettyImages-1198893619.webp)
ComCom appeals $2.25 million fine in Vodafone FibreX case
Wed, 18th May 2022
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fibre
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telco
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commerce commission
The Commerce Commission has filed an appeal in the High Court against a $2.25 million fine imposed on Vodafone NZ for its offending under the Fair Trading Act.
![Story image](../../../../../uploads/story/2021/04/29/preview_GettyImages-1220820993.webp)
Vodafone guilty of nine breaches of Fair Trading Act
Thu, 29th Apr 2021
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commerce commission
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vodafone
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fair trading act
In a ruling from the Auckland District Court last week, Vodafone NZ was guilty of being 'liable to mislead' consumers about the nature of its FibreX service.
![Story image](../../../../../uploads/story/2020/05/28/preview_GettyImages-1131572865.webp)
ComCom warns Becextech for breaches against Fair Trading Act
Thu, 28th May 2020
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commerce commission
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law
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fair trading act
The Commerce Commission has warned Becextech for misleading New Zealand consumers, selling refurbished phones as new, and making false discount claims.
![Story image](../../../../../uploads/story/2018/10/01/preview_techday_c52bc3df2595f47d21fe.webp)
PB Tech fined $77k by District Court for ‘extensive failings’
Mon, 1st Oct 2018
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commerce commission
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pb technologies
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legislation
PB Tech has been fined NZD $77k by the Auckland District Court for selling over 4,000 non-compliant extended warranties, breaching consumer rights laws.
![Story image](../../../../../uploads/story/2018/08/22/preview_ThinkstockPhotos-876410350.webp)
ComCom warns online phone store for discount claims
Wed, 22nd Aug 2018
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commerce systems
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martech
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commerce commission
Buy mobile has been warned for claiming discounts against retail prices it could not show proof for when asked.
![Story image](../../../../../uploads/story/2018/05/30/preview_ThinkstockPhotos-516921148.webp)
Apple warned by ComCom for misleading consumers
Wed, 30th May 2018
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personal computing devices
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fair trading act
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commerce commission
Apple is the latest tech company, after Noel Leeming and Smiths City, to get attention from the ComCom for unfair treatment of consumers.
![Story image](../../../../../uploads/story/2018/05/16/preview_fallback.webp)
Kiwi clothing brand under fire: ComCom warns businesses about 'Made in NZ' claims
Tue, 15th May 2018
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it in manufacturing
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commerce commission
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fair trade
Clothing brand WORLD is under investigation by the Commerce Commission regarding the accuracy of its t-shirt labelling.
![Story image](../../../../../uploads/story/2017/03/21/preview_Gavel_judge.webp)
Ignorance no defence as Bestdeals cops $47k fine
Tue, 21st Mar 2017
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commerce commission
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auckland
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mobile trader
Being unaware of legal requirements is no defence for breaches of the Credit Contracts and Consumer Finance Act and FTA, as Bestdeals has discovered.
![Story image](../../../../../uploads/story/2017/02/15/preview_Gavel_scales.webp)
Auckland mobile trader charged; Best Buy pleads guilty in ongoing ComCom action
Wed, 15th Feb 2017
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commerce commission
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auckland
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fair trading act
The Commerce Commission has filed charges against an Auckland company, while another has pleaded guilty in an ongoing crackdown on mobile traders.
![Story image](../../../../../uploads/story/2015/03/06/preview_airnz.webp)
Air NZ bins automatic travel insurance after warning from ComCom
Fri, 6th Mar 2015
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commerce commission
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air new zealand
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shares
Air New Zealand, the national carrier, will scrap its pre-selected travel insurance option after receiving a formal warning from the Commerce Commissi.
![Story image](../../../../../fallback.webp)
Supermarket inquiry finds no breaches by Countdown
Thu, 20th Nov 2014
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commerce commission
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corruption
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fair trading act
The Commerce Commission inquiry into anti-competitive behaviour by Countdown supermarkets, alleged by former Labour Party MP Shane Jones, has found.
![Story image](../../../../../uploads/story/2014/12/05/preview_Trade-Me-website-file-photo_2.webp)
Auckland car salesman fined $12k over 'dishonest' Trade Me bids
Fri, 22nd Nov 2013
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nz
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trade me
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commerce commission
Craig James Rutherford has been fined $12,100 in the Auckland District Court after shill bidding during the sale of cars on the Trade Me auction website.
![Story image](../../../../../uploads/story/2014/12/05/preview_124976506-1.webp)
Vodafone changes ad, Telecom drops court case
Tue, 13th Aug 2013
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gaming
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digital entertainment
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advertising
Telecom drops high court case against rival telco following a number of changes to Vodafone's ‘SuperNet’ advertising campaign.
![Story image](../../../../../uploads/story/2014/12/05/preview_159087822.webp)
Warring telcos set court date
Tue, 6th Aug 2013
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telco
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vodafone
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fair trading act
Telecom and Vodafone, in the midst of a High Court injunction, set to battle it out in court later this month.
![Story image](../../../../../uploads/story/2014/12/05/preview_vodafone-600_20.webp)
Vodafone: See you in court Telecom
Mon, 5th Aug 2013
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telco
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vodafone
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telstraclear
Vodafone defends advertising campaign after Telecom files High Court complaint over misleading SuperNet branding.
![Story image](../../../../../uploads/story/2014/12/05/preview_145919552.webp)
Telecom takes Vodafone to court
Fri, 2nd Aug 2013
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telco
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vodafone
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fair trading act
Telecom is suing rival Vodafone, seeking a court order to halt or change its SuperNet adverts, which it deems misleading and in breach of the Fair Trading Act.
![Story image](../../../../../uploads/story/2014/12/05/preview_Vodafone_logo.webp)
Vodafone NZ stung with $960,000 fine
Mon, 10th Sep 2012
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nz
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telstraclear
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commerce commission
Vodafone NZ fined NZD $960,000 for misleading advertising, including exaggerated claims about its wireless broadband network and misleading promotions.
![Story image](../../../../../uploads/story/2014/12/05/preview_telecom_logo341.webp)
Telecom ordered to pay $120k
Fri, 18th Jun 2010
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commerce commission
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data cap
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fair trading act
Telecom is to pay USD $120,000 in refunds for misleading broadband ads, and USD $75,000 to support a price comparison tool, the Commerce Commission has ruled.
![Story image](../../../../../uploads/story/2014/12/05/preview_telecom_lres.webp)
Telecom admits breach - pays back $9.5m
Tue, 12th Jan 2010
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telco
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xtra
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commerce commission
Telecom has admitted to yet another breach of the Fair Trading Act after it misled more than 130,000 broadband customers and was forced to pay back $9.