Gen Z stories

Salesforce's report reveals 85% of Singaporean retailers plan to boost AI investments, with 69% viewing AI agents as vital for competitive edge in 2025.

eCommerce retailers are boosting loyalty and revenue by using WhatsApp's 3 billion-user reach for faster, efficient, and personalised customer service.

Passwords are fading as biometrics, like fingerprints and facial recognition, emerge as Australia’s secure, hassle-free future for digital access.

Australia and New Zealand face a critical skills shortage as demand for managerial and professional roles surges, experts warn. Upskilling is urgent.

Most Kiwis value training and development highly, with 75% seeing it as essential amid a tight job market and rising demand for future-ready skills.

A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.

Ecommpay offers free neurodiversity training on 20 May 2025 to partners and clients, fostering inclusive workplaces in payments and FinTech sectors.

A new report reveals 56% of Gen Z Australians dislike credit cards, favouring debit cards and BNPL services amid rising financial stress and complexity.

Half of New Zealanders feel overwhelmed by digital notifications, with social media and emails disrupting wellbeing and productivity, finds 2degrees research.

A recent survey reveals that while 70% of UK respondents have embraced AI in daily life, only 44% utilise it in the workplace, lagging behind global averages.

Banked has acquired UK app VibePay to boost Pay by Bank with new incentives, expanding presence in UK, US, Australia, and accelerating global adoption.

Research from Square reveals younger Australians, especially Gen Z, are dining out and spending more, while older generations cut back amid cost-of-living pressures.

A recent study by Robert Half reveals that 90% of Australian workers are integrating generative AI into their tasks, with 79% of employers actively promoting its use.

A new study reveals that nearly 75% of Britons have adopted buy now, pay later services, with clothing and tech gadgets topping the purchase list.

Coveo's latest CX Relevance Report reveals that 49% of customers experience AI hallucinations, prompting scepticism and a demand for better digital experiences.

Series, a new social platform aimed at Gen Z, has launched with USD $3 million funding, utilising AI to enhance connections among college students.

As high-street retailers grapple with fierce online competition and changing consumer habits, experts urge them to embrace technology and adapt strategies to thrive.

A new survey reveals consumers in Australia and New Zealand are keen to pay more for sustainable household products, despite doubts over corporate claims.

The way we search online has transformed significantly, yet websites remain largely unchanged, leading to frustrations for modern users seeking intuitive experiences.

Thales' 2025 Digital Trust Index reveals plummeting consumer trust in digital services, with 82% abandoning brands due to data privacy fears.