Generation Y stories
Understanding customer diversity key to omnichannel experience
Thu, 5th Dec 2019
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crm
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uc
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cx
Millennials and Generation Z are transforming the customer experience, and businesses can only grow sustainability if they deliver what customers expect.
Young Kiwis leading the way online
Fri, 4th Mar 2016
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digital entertainment
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netflix
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nielsen
NZ's youth pioneer digital trends, with research showing Gen Y favours online streaming and engages more with digital ads.
Will social data monitoring improve the Kiwi workplace?
Thu, 21st Aug 2014
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digital transformation
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social media
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workplace
Nearly a third of workers are happy for their employer to have access to personal data, according to a report by PwC.