Generation Z stories

Australia and New Zealand face a critical skills shortage as demand for managerial and professional roles surges, experts warn. Upskilling is urgent.

Forethought's 2025 report reveals agentic AI boosts CX outcomes, resolving 57% more tickets and cutting costs by over 20%, outperforming traditional AI solutions.

A new report reveals 56% of Gen Z Australians dislike credit cards, favouring debit cards and BNPL services amid rising financial stress and complexity.

Half of New Zealanders feel overwhelmed by digital notifications, with social media and emails disrupting wellbeing and productivity, finds 2degrees research.

The UK banking sector ranks as the most trusted for sharing personal data, yet just 51% of consumers show confidence, revealing significant generational divides.

Research from Square reveals younger Australians, especially Gen Z, are dining out and spending more, while older generations cut back amid cost-of-living pressures.

A new survey by Kickresume reveals a complex perspective among UK workers on AI in the workplace, with 21% facing job loss concerns despite 57% embracing AI tools.

A recent TP Business Insights report reveals Generation Z is the toughest customer demographic to support, influenced by their unique online communication styles.

A new report from TP reveals that Generation Z favours interactive communication, posing challenges for businesses catering to this tech-savvy cohort.

London's night economy flourishes as retail jobs remain 5% down since the pandemic, with hospitality seeing a 2% annual increase in employment.

Atlassian has launched a significant update for Trello, introducing AI features to streamline task management and improve personal productivity.

New research reveals over half of UK Gen Z workers consider artificial intelligence essential in their roles, with 92% actively using AI in daily tasks.

A survey by Dojo reveals that over half of Generation Z workers in the UK fail to adhere to essential security protocols, risking data breaches.

A Forrester report reveals rapid advancements in digital retail payments across Asia Pacific, spotlighting growth in digital wallets and BNPL services.

British consumers are set to return £1.5 billion worth of unwanted Christmas gifts this year, highlighting significant challenges for retailers' logistics.

Youngkind's latest study urges businesses to connect with 'Zalphas', highlighting their influence on future consumer trends and values.

Research by Daemon reveals that 58% of consumers would share their email for a 25% discount, indicating a generational divide in data sharing willingness.

A survey reveals half of Australian tech workers may work remotely from holiday spots, with 17% already doing so without employer notification.

A study reveals that 61% of the public fear cybercrime, particularly from AI threats, with generational gaps in concern highlighted amid rising anxiety.

Debt is increasingly concerning for young adults in Singapore, with rising average loan sizes highlighting financial pressures despite a drop in applications.