Incident management stories

Integrity360 has launched its Managed dSOC Services, enhancing cyber security with Darktrace's AI tech for real-time monitoring and rapid incident response.

Mitel has unveiled its Critical Event Management solution, enhancing emergency response capabilities for businesses in the UK and Germany amidst rising threats.

PagerDuty has launched AI-driven tools to enhance its Operations Cloud, improving incident management and reducing downtime for organisations.

Pathzero has secured ISO 27001:2022 certification, bolstering its data security for carbon emissions management and enhancing client trust.

Trend Micro has been placed in the Leaders’ Quadrant of the Gartner Magic Quadrant for Endpoint Protection Platforms for the 19th consecutive year, underscoring its enduring dominance in endpoint security.

Topgolf enhances player experience and business efficiency with LogicMonitor's LM Envision, aiming for 50 billion balls hit by 2025 through advanced monitoring and proactive issue resolution.

Wavelink partners with Acredia to expand aged care solutions, offering innovative software that enhances resident care with seamless and efficient operations.

BlackBerry teams up with Dicker Data to enhance AI-driven cybersecurity solutions across Australia and New Zealand, addressing growing regional cyber threats.

Purple Transform secures Innovate UK funding to develop an AI platform designed to reduce incidents at level crossings and enhance rail safety.

Kao Data appoints Pete Judson as new COO, leveraging his 30 years of leadership to steer European expansion and operational excellence in data centres.

PagerDuty launches PagerDuty Advance, a generative AI suite to enhance incident management and efficiency. Digital incidents in Australia surged by 41%, costing over AUD $1 million each.

Global ransomware attacks dropped below this year's average in June for the first time in 2024, with 331 incidents amid increased law enforcement pressure.

The recent CrowdStrike software update caused a global IT outage, disrupting airlines, banks, media, and healthcare, sparking calls for stronger digital infrastructure.

Vertiv unveils its advanced Trinergy UPS to meet the high-capacity, high-availability demands of AI and HPC applications, featuring innovative reliability and efficiency.

Kaspersky introduces a Windows digital forensics course to empower InfoSec professionals with essential skills in detecting and analysing digital evidence.

Infovista collaborates with global CSPs, including BT Group and Telecom Italia, to monetise 5G via GenAI-powered tools. The initiative will debut at DTW24 in Copenhagen.

Kaspersky has achieved a 17% faster response to high-severity incidents, now averaging 36.37 minutes, thanks to improvements in their MDR Analyst report.

PagerDuty has unveiled new upgrades for its Operations Cloud, introducing AI and automation capabilities to improve efficiency for businesses in the APAC region.

Dell Technologies boosts its PowerStore and APEX lines with AI-enhanced features, promising up to 66% better performance, increased data efficiency, and advanced multicloud capabilities.

New Relic's newest integration with Atlassian, a ground-breaking move in the field of observability, offers engineers improved insights and productivity by streamlining incident management and resolution.