Interactive Intelligence stories - Page 1
Brendan Maree joins ProHance to spur growth in Australia & New Zealand
Tue, 20th Feb 2024
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uc
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digital transformation
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it industry
ProHance hires experienced IT leader Brendan Maree as Vice President and Country Manager for Australia and New Zealand, marking a major stride in regional expansion.
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Amelia Adds Two Senior Sales & Channel Alliances appointments in ANZ
Tue, 9th May 2023
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uc
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it industry
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avaya
Amelia, an enterprise AI leader, has appointed Brendan Maree as Senior Sales Director and Samuel La Macchia as Director of Partners and Alliances.
Qlik enhances mobile analytics experience to enable Active Intelligence
Fri, 7th May 2021
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data analytics
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martech
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planning
Qlik has introduced Qlik Sense Mobile for SaaS, a mobile analytics experience aimed at driving informed action and Active Intelligence.
Brendan Maree takes on 8x8 vice president role
Mon, 13th Nov 2017
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uc
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contact centre
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interactive intelligence
Former Interactive Intelligence executive Brendan Maree has taken on the role of Asia Pacific vice president for unified communications provider 8x8.
Sydney-based customer intelligence provider raises AU$4.5m in funding
Wed, 25th Jan 2017
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crm
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cx
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martech
Sydney's Local Measure secures AU$4.5m, boosting its mission to transform guest experiences in hotels worldwide with cutting-edge intelligence.
Genesys expands business, swallows up Interactive Intelligence
Fri, 2nd Dec 2016
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uc
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cx
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martech
Genesys completes acquisition of call centre technology firm Interactive Intelligence, creating largest leader in customer experience.
Spark NZ takes home award from one of its newest partners
Tue, 4th Oct 2016
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uc
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contact centre
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interactive intelligence
Spark New Zealand has won the APAC partner of the year award at the 2016 Interactive Intelligence Partner Awards.
Interactive Intelligence snaps up Allied Telesis country manager for channel role
Mon, 11th Apr 2016
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cx
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martech
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collaboration
Intractive Intelligence's new channel boss, Shayne Taylor, will be pushing the partner opportunities of PureCloud Engage.
Interactive Intelligence named AWS Advanced Technology Partner
Thu, 17th Mar 2016
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uc
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hyperscale
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public cloud
Interactive Intelligence gains elite AWS Advanced Tech Partner status, bolstering their innovative PureCloud platform for customer engagement.
AI, mobility, IoT revolutionises customer experience
Tue, 26th Jan 2016
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uc
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cx
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martech
Customer experience is the top priority for companies as technology revolutionizes engagement, according to Interactive Intelligence.
Interactive Intelligence named leading multichannel cloud contact centre vendor
Mon, 31st Aug 2015
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uc
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ovum
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contact centre
Interactive Intelligence has managed to gain market share and sees more than half of its new customers choosing to deploy its solutions in the cloud.
Interactive Intelligence releases communications software in NZ
Wed, 1st Jul 2015
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uc
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telephony
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interactive intelligence
Interactive Intelligence has released its latest customer engagement, unified communications and collaboration cloud services to the ANZ region.
Interactive Intelligence hunts cloud resellers
Wed, 17th Jun 2015
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uc
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partner programmes
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contact centre
Interactive Intelligence is on the prowl for new channel partners following the launch of its first full-cloud offering.
Interactive Intelligence launches cloud services for Kiwi enterprises
Tue, 28th Apr 2015
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hyperscale
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public cloud
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cloud services
Interactive Intelligence has made its PureCloud Collaborate and PureCloud Communicate cloud services available for ANZ customers with AWS.
Help your customers move to cloud UC
Tue, 3rd Mar 2015
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uc
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contact centre
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interactive intelligence
Brendan Maree, Interactive Intelligence VP Australia, New Zealand and Japan, offers some best practice for helping customers move to cloud UC.
FMG ditches Avaya, chooses Interactive Intelligence
Thu, 5th Feb 2015
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uc
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customers
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telephony
FMG swaps Avaya for Interactive Intelligence to enhance NZ rural insurance service with innovative multi-channel communication.
Datacom partners with Interactive Intelligence Group, sets sights on NZ contact centres
Wed, 21st Jan 2015
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crm
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uc
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martech
Datacom provides exceptional customer outcomes underpinned by a service that leverages our experience and that of our partners.
Industry veteran heads up Interactive Intelligence's ANZ IT deployment push
Tue, 8th Jul 2014
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uc
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it industry
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contact centre
Paul Crump brings over 25 years' IT expertise to Interactive Intelligence as Territory Manager, ANZ, focusing on business process automation from Melbourne.
NZ first as Gen-i and Interactive Intelligence partner to transform contact centres
Tue, 1st Apr 2014
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uc
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hyperscale
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dc
Gen-i and Interactive Intelligence's new partnership ushers in NZ's first fully managed cloud contact centre, revolutionising customer service.
Interactive Intelligence promotes Maree to regional role
Mon, 10th Feb 2014
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uc
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contact centre
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interactive intelligence
Brendan Maree climbs the ladder at Interactive Intelligence, now VP for Japan, Australia, and New Zealand amidst sales surge.