Global Stories

Personalised internal emails drive sharp rise in phishing risk

KnowBe4 research shows personalised phishing emails mimicking HR or IT cause highest employee click rates, exploiting trust in internal communications.

By Sean Mitchell • 3 min read • Fri, 31st Oct 2025

Hyperscale

Confluent launches advanced Streaming Agents to boost AI agility

Confluent unveils advanced Streaming Agents, enabling faster, real-time AI agent development with minimal coding and enhanced observability for enterprises.

By Melania Watson • 3 min read • Thu, 30th Oct 2025

Enterprise Content Management

Adobe launches AI assistants & creative tools across platforms

Adobe introduces AI assistants and new creative tools across its platforms, enhancing content creation with integrations from partners like OpenAI and Google.

By Sean Mitchell • 4 min read • Wed, 29th Oct 2025

Phishing

Bitsight unveils AI tool to combat phishing & brand threats

Bitsight launches Brand Intelligence, an AI tool to detect and swiftly tackle phishing and brand threats targeting companies and executives.

By Catherine Knowles • 3 min read • Thu, 16th Oct 2025

Human Capital Management

Employment Hero surpasses AUD $300 million ARR, eyes first profit

Employment Hero surpasses AUD $300 million ARR and nears first profit, supporting 350,000 businesses with its integrated employment platform globally.

By Sean Mitchell • 4 min read • Thu, 9th Oct 2025

Data Protection

Facebook, WhatsApp & TikTok most invasive, Discord safest

Research finds Facebook, WhatsApp, and TikTok most privacy-invasive, while Discord tops the list for safeguarding user data and resisting AI training use.

By Catherine Knowles • 3 min read • Thu, 2nd Oct 2025

Customer Experience

LinkedIn emerges as top B2B ad channel with highest returns

LinkedIn now leads B2B ad spend with 39%, delivering a 113% return on investment, outperforming Google and Meta in cost efficiency and sales impact.

By Catherine Knowles • 3 min read • Wed, 17th Sep 2025

Customer Relationship Management

Smartsheet appoints Stephanie Berner as Chief Customer Officer

Smartsheet appoints Stephanie Berner as Chief Customer Officer to enhance customer success and integrate AI across its platform for global growth.

By Melvin Hipolito • 3 min read • Thu, 14th Aug 2025

Unified Communications

8x8 reports surge in AI-powered CX adoption & unveils new tools

8x8 reports a 150% rise in AI-powered customer interactions and unveils new tools enhancing CX with AI-driven insights and secure payment options.

By Shannon Williams • 4 min read • Thu, 7th Aug 2025

Digital Transformation

Fire on the Hill unveils GEO service to boost AI brand visibility

Fire on the Hill launches GEO service to help brands shape and track their presence in AI-generated search results, boosting visibility and trust.

By Sean Mitchell • 4 min read • Tue, 29th Jul 2025

Phishing

Internal-themed phishing emails drive sharp rise in staff clicks

KnowBe4's Q2 2025 report reveals a sharp rise in staff clicking on phishing emails disguised as internal HR or IT messages, highlighting ongoing security challenges.

By Melania Watson • 3 min read • Fri, 18th Jul 2025

Data Protection

Phishing attacks in Q2 2025 exploit trust in internal emails

Q2 2025 phishing simulations reveal 98.4% of top attacks mimic internal emails, exploiting employee trust in HR and IT communications.

By Jed Nykolle Harme • 3 min read • Fri, 18th Jul 2025

Generative AI

Post-pandemic hiring finds footing as AI transforms tasks, not jobs

The global labour market steadies post-pandemic as AI shifts job tasks, boosting demand for AI literacy and collaboration skills across sectors.

By Melvin Hipolito • 4 min read • Fri, 27th Jun 2025

Customer Experience

Adobe debuts AI tools for large-scale customer experience

Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.

By Sean Mitchell • 3 min read • Tue, 17th Jun 2025

Customer Experience

Video & influencer strategies seen as key for B2B marketers

LinkedIn research reveals Asia-Pacific B2B marketers prioritise video and influencer strategies to capture attention amid growing campaign challenges.

By Catherine Knowles • 5 min read • Fri, 6th Jun 2025

Robotics

How Norby the language robot is more than just a companion

Norby, an AI-powered language robot supporting over 30 languages, was showcased by founder Adrian Mullan at Dell Technologies World in Las Vegas.

By Moritz Florian • 5 min read • Wed, 4th Jun 2025

Stories from Other Regions

DevOps

Domain launches to unite AI & humans in workplace collaboration

Domain has launched a platform blending AI and human input to unify workplace communication, aiming to overcome fragmented systems like Slack and LinkedIn.

By Shannon Williams • 3 min read • Fri, 14th Nov 2025

Digital Transformation

UK SMEs shift B2B lead generation focus from email to LinkedIn

UK SMEs are pivoting from email to LinkedIn as their top B2B lead source, favouring personalised engagement and integrated digital campaigns over traditional outreach.

By Shannon Williams • 3 min read • Wed, 10th Sep 2025