Lucidworks stories
![Story image](../../../../../uploads/story/2020/12/08/preview_GettyImages-1211244914.webp)
Connecting employee and customer experience a clear path to omnichannel personalisation
Tue, 8th Dec 2020
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crm
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cx
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martech
Connecting employee and customer experiences is crucial for successful business, according to a study by Lucidworks.
![Story image](../../../../../uploads/story/2019/10/24/preview_GettyImages-1024926532.webp)
Online retailers adopting AI high rates, but still have room to improve
Thu, 24th Oct 2019
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ai
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online shopping
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ml
Despite high adoption of AI, retailers still need improvements in hyper-personalisation and customer intent understanding, reveals Lucidworks research.
![Story image](../../../../../uploads/story/2018/07/06/preview_AI.webp)
Commvault partners with Lucidworks to bring AI innovations to data backup market
Fri, 6th Jul 2018
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data analytics
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martech
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planning
Commvault announced a new technology partnership with Lucidworks, a leader in AI-powered search and discovery.