Managed Services stories
Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary
expertise often outsource this specialised field to an expert which provides the technology, guidance
and recommendations, support and maintenance required. This is a Managed Services engagement,
with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the
service provider bills only for work done. The MSP model incentivizes preventative maintenance and is
especially popular for mid-sized organisations.
BGF invests to boost PMC’s global tech & commerce ambitions
3 days ago
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digital transformation
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martech
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commerce systems
BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.
Ethan named Arctic Wolf APAC Rising Star Partner for 2025
5 days ago
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edutech
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partner programmes
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ai
Ethan has been named Arctic Wolf APAC Rising Star Partner for 2025, recognising its leadership in cybersecurity and service delivery across Asia-Pacific.
Tamnoon unveils AI-powered managed cloud threat response service
Last week
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hyperscale
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cloud security
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advanced persistent threat protection
Tamnoon launches AI-driven managed Cloud Detection and Response service with agent Tami to streamline cloud security alert handling and threat remediation.
Kaine Mathrick Tech wins APAC MVP Security award for cloud leadership
Last week
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digital transformation
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cloud security
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advanced persistent threat protection
Kaine Mathrick Tech has won the 2025 Pax8 Beyond Partner Award for MVP Security APAC, acknowledging its leadership in cloud security across Asia-Pacific.
Transport sector faces rising cyber risks amid AI boom
Last week
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malware
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firewalls
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network infrastructure
A survey reveals transport firms face rising cyber risks and cost pressures amid surging AI adoption, with 81% citing cybersecurity as their top networking challenge.
Healthcare faces surge in cyberattacks & AI-driven threats
This month
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application security
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partner programmes
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supply chain
Healthcare organisations face a surge in cyberattacks and AI-driven threats, with 46% reporting increased attacks and only 29% feeling prepared for AI risks.
Rob Tomlin promoted to lead Northern Europe at Exclusive Networks
This month
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firewalls
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it training
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partner programmes
Rob Tomlin has been promoted to Regional Vice President for Northern Europe at Exclusive Networks, expanding his leadership across the Nordics, Benelux, and Baltics.
Park Place opens Uptime Academy access to boost Softcat skills
This month
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it training
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partner programmes
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it services
Park Place Technologies grants Softcat access to Uptime Academy, boosting partner skills in IT services and strengthening joint customer support.
Infinigate secures Keepnet xHRM rights to counter vishing rise
This month
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phishing
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partner programmes
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email security
Infinigate has partnered with Keepnet to distribute human risk management tools across Europe amid rising threats.
Distology partners with Flare to boost threat intelligence tools
Last month
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ransomware
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partner programmes
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apm
Distology partners with Flare to enhance threat intelligence and dark web monitoring for UK and European security resellers and MSSPs.
AI-driven cybersecurity shapes future of managed services
Last month
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data protection
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private cloud
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advanced persistent threat protection
CMTG stresses AI-driven cybersecurity is vital for managed services, enabling real-time threat detection to protect sectors like finance, engineering, and insurance.
Sophos partners with Capsule to streamline cyber insurance for SMBs
Last month
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firewalls
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network security
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advanced persistent threat protection
Sophos has teamed up with Capsule to simplify cyber insurance for SMBs, offering discounted premiums linked to Sophos cybersecurity solutions via MSPs.
Pat Murphy to succeed Shane Baker as Experteq chief in 2025
Last month
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partner programmes
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it services
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managed services
Experteq announces Pat Murphy will succeed Shane Baker as CEO in September 2025, ensuring continuity after Baker's 12 years of leadership.
StarHub partnership to boost digital services in Philippines
Last month
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digital transformation
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partner programmes
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cybersecurity
StarHub and Trends and Technologies have partnered to support digital transformation in the Philippines, combining infrastructure with cybersecurity.
Dell launches new AI innovations for enterprise & research
Last month
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network infrastructure
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digital transformation
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edge computing
Dell launches advanced AI infrastructure and services aimed at cutting costs, boosting security and scaling AI for organisations worldwide.
Aspire Technology Solutions receives Royal Warrant from the King
Last month
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digital transformation
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partner programmes
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cybersecurity
Aspire Technology Solutions has been awarded a prestigious UK Royal Warrant by the King, recognising its technology services to the Royal Household.
Juniper & ServiceNow expand AI-native automation for networks
Last month
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firewalls
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network infrastructure
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sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.
Logicalis Australia appoints Peter Cardassis as Technical lead
Last month
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devops
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digital transformation
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partner programmes
Logicalis Australia appoints Peter Cardassis as Technical Services Director, aiming to enhance technical services and strengthen key partnerships from May 2025.
Exclusive: Elastic eyes global partner growth from ANZ base
Last month
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partner programmes
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microsoft
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cloud services
Elastic's Andrew Habgood aims to grow its partner network from Australia and New Zealand, leveraging local insights to expand globally amid rising demand.
Fujitsu named leader in ServiceNow report for Asia Pacific
Last month
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digital transformation
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cx
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martech
Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.