TechDay New Zealand - Aotearoa's technology news network

Managed Services stories

Organisations keen on quality IT service delivery but lacking or not wishing to invest in the necessary expertise often outsource this specialised field to an expert which provides the technology, guidance and recommendations, support and maintenance required. This is a Managed Services engagement, with the vendor known as Managed Services Provider or MSP. In the Managed Services model, a subscription is usually paid making the service fixed cost, distinct from the break/fix model where the service provider bills only for work done. The MSP model incentivizes preventative maintenance and is especially popular for mid-sized organisations.
Business professionals shaking hands globe retail commerce icons uk india
BGF invests to boost PMC’s global tech & commerce ambitions
3 days ago
#
digital transformation
#
martech
#
commerce systems
BGF invests in UK-based PMC to accelerate global expansion and enhance its digital engineering and managed services across retail and commerce sectors.
Gold star trophy pedestal shining arctic background achievement
Ethan named Arctic Wolf APAC Rising Star Partner for 2025
5 days ago
#
edutech
#
partner programmes
#
ai
Ethan has been named Arctic Wolf APAC Rising Star Partner for 2025, recognising its leadership in cybersecurity and service delivery across Asia-Pacific.
Cloud with shield protection security digital lines abstract illustration
Tamnoon unveils AI-powered managed cloud threat response service
Last week
#
hyperscale
#
cloud security
#
advanced persistent threat protection
Tamnoon launches AI-driven managed Cloud Detection and Response service with agent Tami to streamline cloud security alert handling and threat remediation.
Updated 873785b3 05d3 477b b368 d6a9bd921a58
Kaine Mathrick Tech wins APAC MVP Security award for cloud leadership
Last week
#
digital transformation
#
cloud security
#
advanced persistent threat protection
Kaine Mathrick Tech has won the 2025 Pax8 Beyond Partner Award for MVP Security APAC, acknowledging its leadership in cloud security across Asia-Pacific.
Cargo ship airplane truck digital padlocks warning icons transport cybersecurity
Transport sector faces rising cyber risks amid AI boom
Last week
#
malware
#
firewalls
#
network infrastructure
A survey reveals transport firms face rising cyber risks and cost pressures amid surging AI adoption, with 81% citing cybersecurity as their top networking challenge.
Abstract digital shield protecting hospital ai cybersecurity healthcare defense
Healthcare faces surge in cyberattacks & AI-driven threats
This month
#
application security
#
partner programmes
#
supply chain
Healthcare organisations face a surge in cyberattacks and AI-driven threats, with 46% reporting increased attacks and only 29% feeling prepared for AI risks.
Ps rob headshot colour
Rob Tomlin promoted to lead Northern Europe at Exclusive Networks
This month
#
firewalls
#
it training
#
partner programmes
Rob Tomlin has been promoted to Regional Vice President for Northern Europe at Exclusive Networks, expanding his leadership across the Nordics, Benelux, and Baltics.
Professional training session it services collaboration digital learning uk tech
Park Place opens Uptime Academy access to boost Softcat skills
This month
#
it training
#
partner programmes
#
it services
Park Place Technologies grants Softcat access to Uptime Academy, boosting partner skills in IT services and strengthening joint customer support.
Professional cybersecurity environment europe digital security interfaces human interaction vigilance
Infinigate secures Keepnet xHRM rights to counter vishing rise
This month
#
phishing
#
partner programmes
#
email security
Infinigate has partnered with Keepnet to distribute human risk management tools across Europe amid rising threats.
Digital illustration uk european security analyst analyzing cyber threats
Distology partners with Flare to boost threat intelligence tools
Last month
#
ransomware
#
partner programmes
#
apm
Distology partners with Flare to enhance threat intelligence and dark web monitoring for UK and European security resellers and MSSPs.
Secure digital vault glowing data lines abstract shields network nodes ai protection
AI-driven cybersecurity shapes future of managed services
Last month
#
data protection
#
private cloud
#
advanced persistent threat protection
CMTG stresses AI-driven cybersecurity is vital for managed services, enabling real-time threat detection to protect sectors like finance, engineering, and insurance.
Techday f c30f8412588a4bf90ceb
Sophos partners with Capsule to streamline cyber insurance for SMBs
Last month
#
firewalls
#
network security
#
advanced persistent threat protection
Sophos has teamed up with Capsule to simplify cyber insurance for SMBs, offering discounted premiums linked to Sophos cybersecurity solutions via MSPs.
Untitled design  50
Pat Murphy to succeed Shane Baker as Experteq chief in 2025
Last month
#
partner programmes
#
it services
#
managed services
Experteq announces Pat Murphy will succeed Shane Baker as CEO in September 2025, ensuring continuity after Baker's 12 years of leadership.
Techday f c33c0953bd1340398a19
StarHub partnership to boost digital services in Philippines
Last month
#
digital transformation
#
partner programmes
#
cybersecurity
StarHub and Trends and Technologies have partnered to support digital transformation in the Philippines, combining infrastructure with cybersecurity.
Open dell enclosed rear door heat exchanger erdhx
Dell launches new AI innovations for enterprise & research
Last month
#
network infrastructure
#
digital transformation
#
edge computing
Dell launches advanced AI infrastructure and services aimed at cutting costs, boosting security and scaling AI for organisations worldwide.
Chris fraser  ceo and steve laverick  technical director at aspire hq
Aspire Technology Solutions receives Royal Warrant from the King
Last month
#
digital transformation
#
partner programmes
#
cybersecurity
Aspire Technology Solutions has been awarded a prestigious UK Royal Warrant by the King, recognising its technology services to the Royal Household.
Techday f b6a4df69b51f1ec1ed25
Juniper & ServiceNow expand AI-native automation for networks
Last month
#
firewalls
#
network infrastructure
#
sd-wan
Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.
81c66ae0 4ae9 480a 8ebf ae4bdd1eee96
Logicalis Australia appoints Peter Cardassis as Technical lead
Last month
#
devops
#
digital transformation
#
partner programmes
Logicalis Australia appoints Peter Cardassis as Technical Services Director, aiming to enhance technical services and strengthen key partnerships from May 2025.
Andrew elastic
Exclusive: Elastic eyes global partner growth from ANZ base
Last month
#
partner programmes
#
microsoft
#
cloud services
Elastic's Andrew Habgood aims to grow its partner network from Australia and New Zealand, leveraging local insights to expand globally amid rising demand.
Techday f 9c3d7ebadc3cc1168177
Fujitsu named leader in ServiceNow report for Asia Pacific
Last month
#
digital transformation
#
cx
#
martech
Fujitsu has been named a leader in the 2025 ISG Provider Lens ServiceNow report for Asia Pacific, excelling in consulting, managed services and innovation.