Market research stories
7 Strategies for Asian SMBs to Unlock International Growth This Holiday Shopping Season
This month
#
data analytics
#
cx
#
martech
As the holiday shopping season approaches, Asian SMBs are urged to adopt seven strategies to unlock international growth and capture global market demand.
Australian SMEs tackle skill shortages with new strategies
This month
#
hcm
#
market research
#
work-life balance
A new report reveals that 65% of Australian small business owners are struggling with skill shortages, while 25% have not recovered from COVID-19 impacts.
AI could be key to restoring consumer trust in Singapore
Last month
#
cx
#
martech
#
cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.
Global spend on KYC systems to hit USD $22bn by 2029
Last month
#
risk & compliance
#
market research
#
analyst report
A study by Juniper Research forecasts that global non-financial businesses will spend USD $22 billion on KYC/KYB systems by 2029, marking a 140% increase.
AI adoption in retail: Opportunities & readiness gaps
Last month
#
cx
#
martech
#
partner programmes
A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.
App usage boosts loyalty in UK consumers, study reveals
Last month
#
cx
#
martech
#
personalisation
New research reveals UK shoppers who use brand apps are 20% more likely to exhibit true loyalty, driven by rewards and personalised experiences.
UK language app users invest time & money but lack confidence
Last month
#
mobile apps
#
market research
#
speech
Research by Wall Street English reveals that UK language app users invest significant time and money yet often lack confidence in their speaking abilities.
Australian firms risk $71 billion due to poor service
Last month
#
cx
#
martech
#
hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
Restive forecasts 2025 retail trends: convenience reigns
Last month
#
surveillance
#
cx
#
martech
Technology consultancy Restive predicts that convenience, personalisation, and sustainability will dominate retail trends in 2025 for both online and physical stores.
Yahoo study reveals digital marketing challenges in 2025
Last month
#
data privacy
#
ai
#
branding
A new study reveals that 85% of Singapore's marketers are prioritising data-driven strategies and AI integration as they prepare for 2025.
NTT DATA & Google Cloud expand AI partnership in APAC
Last month
#
data analytics
#
digital transformation
#
genai
NTT DATA and Google Cloud are bolstering their strategic partnership to advance cloud-based data analytics and generative AI solutions across the Asia Pacific.
SoftServe named a Challenger in 2024 Gartner Magic Quadrant
Wed, 30th Oct 2024
#
digital transformation
#
genai
#
ai
SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.
Australian consumers distrust AI in customer services
Mon, 28th Oct 2024
#
cx
#
martech
#
data privacy
A new report reveals that 86% of Australian consumers mistrust local firms' use of AI, leading to decreased comfort with AI services in the past year.
Transmit Security leads in account takeover prevention
Fri, 25th Oct 2024
#
digital transformation
#
genai
#
ai
Transmit Security has been named a leader in account takeover fraud prevention, as the market for these solutions is set to grow significantly by 2028.
AI-driven personas to lead market research data by 2025
Wed, 23rd Oct 2024
#
data analytics
#
ai
#
synthetic data
A new report by Qualtrics reveals that AI-generated synthetic personas could account for over half of market research data collection by 2025.
Marketers face hurdles in leveraging first-party data
Wed, 9th Oct 2024
#
martech
#
financial systems
#
data privacy
A new report from Cint and Lotame reveals marketers face significant challenges in utilising first-party data, with 70% highlighting its importance.
Australian businesses must adapt to payment trends: Worldpay
Mon, 2nd Sep 2024
#
cryptocurrency
#
cx
#
blockchain
Australian consumers' payment preferences are evolving, with security and variety boosting revenue potential, says Worldpay's new report.
Perceptive partners with Qualtrics for enhanced client insights
Tue, 27th Aug 2024
#
cx
#
martech
#
qualtrics
Perceptive partners with Qualtrics to enhance its market research and experience management services, promising significant benefits for over 150 clients.
Freelance computer security & writing skills surge in Q2 2024
Tue, 23rd Jul 2024
#
martech
#
commerce systems
#
ecommerce
Demand for freelance computer security, writing, and business skills soared in Q2 2024, per Freelancer.com’s Fast 50 Index, defying AI disruption fears.
Brands & AI gear up for Olympics spotlight & challenges
Tue, 16th Jul 2024
#
cx
#
martech
#
hcm
Brands worldwide prepare to leverage the 2024 Summer Olympics' extensive visibility, with 41% of US adults poised to follow closely.