Market research stories

UK online shoppers find eCommerce tactics manipulative
3 days ago
#
cx
#
martech
#
ecommerce
A new report reveals that 63% of UK online shoppers find eCommerce tactics manipulative, highlighting a disconnect between consumer needs and digital retail.

Aussies favour privacy-friendly contextual advertising
This month
#
data protection
#
digital marketing
#
digital advertising
New research by GumGum reveals that 62% of Australian consumers prefer contextually relevant ads, highlighting rising privacy concerns in digital marketing.

Power Digital launches fusepoint to aid mid-market brands
This month
#
data analytics
#
partner programmes
#
advertising
Power Digital has unveiled fusepoint, a new consultancy aimed at providing mid-market brands with advanced marketing solutions and actionable insights.

Asia-Pacific firms focus AI spend on tech over talent
Last month
#
digital transformation
#
genai
#
ai
A new Accenture survey reveals that while 87% of Asia-Pacific businesses plan to boost generative AI investments, notably more is allocated to technology over human talent.

Offline coupons drive higher engagement over online ones
Last month
#
digital marketing
#
fujifilm
#
online marketing
A study led by Japanese academics reveals that offline coupons significantly outperform online ones in driving consumer engagement and redemption rates.

AI & automation drive advertising shifts in 2025 report
Last month
#
digital transformation
#
genai
#
ai
Mediaocean's latest Advertising Outlook Report reveals a significant shift towards digital channels, with 63% of marketers prioritising generative AI in their strategies.

Economic uncertainty top worry for NZ business leaders
Last month
#
financial systems
#
ai
#
cybersecurity
A recent survey reveals that 77% of New Zealand business leaders are increasingly concerned about economic uncertainty as they prepare for 2025.

7 Strategies for Asian SMBs to Unlock International Growth This Holiday Shopping Season
Fri, 13th Dec 2024
#
data analytics
#
cx
#
martech
As the holiday shopping season approaches, Asian SMBs are urged to adopt seven strategies to unlock international growth and capture global market demand.

Australian SMEs tackle skill shortages with new strategies
Wed, 4th Dec 2024
#
hcm
#
market research
#
work-life balance
A new report reveals that 65% of Australian small business owners are struggling with skill shortages, while 25% have not recovered from COVID-19 impacts.

AI could be key to restoring consumer trust in Singapore
Thu, 28th Nov 2024
#
cx
#
martech
#
cdp
A Salesforce report reveals a significant drop in consumer trust among Singaporeans, with 75% of respondents seeking more consistent interactions and AI solutions.

Global spend on KYC systems to hit USD $22bn by 2029
Tue, 26th Nov 2024
#
risk & compliance
#
market research
#
analyst report
A study by Juniper Research forecasts that global non-financial businesses will spend USD $22 billion on KYC/KYB systems by 2029, marking a 140% increase.

AI adoption in retail: Opportunities & readiness gaps
Fri, 22nd Nov 2024
#
cx
#
martech
#
partner programmes
A new survey from Riverbed reveals that while 95% of retail leaders view AI as crucial, only 40% feel prepared for its implementation.

App usage boosts loyalty in UK consumers, study reveals
Fri, 22nd Nov 2024
#
cx
#
martech
#
personalisation
New research reveals UK shoppers who use brand apps are 20% more likely to exhibit true loyalty, driven by rewards and personalised experiences.

UK language app users invest time & money but lack confidence
Tue, 19th Nov 2024
#
mobile apps
#
market research
#
speech
Research by Wall Street English reveals that UK language app users invest significant time and money yet often lack confidence in their speaking abilities.

Australian firms risk $71 billion due to poor service
Tue, 19th Nov 2024
#
cx
#
martech
#
hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.

Restive forecasts 2025 retail trends: convenience reigns
Tue, 12th Nov 2024
#
surveillance
#
cx
#
martech
Technology consultancy Restive predicts that convenience, personalisation, and sustainability will dominate retail trends in 2025 for both online and physical stores.

Yahoo study reveals digital marketing challenges in 2025
Mon, 11th Nov 2024
#
data privacy
#
ai
#
branding
A new study reveals that 85% of Singapore's marketers are prioritising data-driven strategies and AI integration as they prepare for 2025.

NTT DATA & Google Cloud expand AI partnership in APAC
Tue, 5th Nov 2024
#
data analytics
#
digital transformation
#
genai
NTT DATA and Google Cloud are bolstering their strategic partnership to advance cloud-based data analytics and generative AI solutions across the Asia Pacific.

SoftServe named a Challenger in 2024 Gartner Magic Quadrant
Wed, 30th Oct 2024
#
digital transformation
#
genai
#
ai
SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.

Australian consumers distrust AI in customer services
Mon, 28th Oct 2024
#
cx
#
martech
#
data privacy
A new report reveals that 86% of Australian consumers mistrust local firms' use of AI, leading to decreased comfort with AI services in the past year.