Microsoft Teams stories - Page 26
A ‘converged’ business communications platform developed, marketed and sold by Microsoft and its
partner networks, Microsoft Teams is a widely used collaboration software which incorporates video,
voice, chat and screen sharing facilities. Packaged as part of Microsoft 365 and the vendor’s Office suite,
Teams enjoys a unique advantages including distribution and integration with what is the world’s most
popular group of desktop productivity applications.
Zendesk rolls out Basic Voice, a phone support service for any business
Thu, 17th Mar 2016
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crm
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uc
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martech
Zendesk launches Basic Voice offering reliable phone support for companies of any size as part of its omnichannel support strategy.
Who's listening? VoIP systems vulnerable to hacking
Fri, 18th Dec 2015
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uc
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voip
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contact centre
Businesses need to ensure they have the appropriate security measures in place to avoid being targeted by cyber criminals hacking into their systems.
The benefits of VoIP in small business
Mon, 14th Dec 2015
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uc
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voip
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smb
VoIP technology is becoming more popular with small businesses, offering flexibility, cost savings, and a range of useful features.
ShoreTel snaps up Aussie VoIP provider
Fri, 6th Nov 2015
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uc
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voip
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contact centre
ShoreTel snaps up Aussie hosted VoIP specialist M5 Networks in a move designed to bring a ShoreTel hosted voice solution to the region.
M2: NZ operations to deliver 18% of company's AU$1.8b revenue
Tue, 3rd Nov 2015
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uc
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personal computing devices
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apple
Aussie's M2 Group is counting on its CallPlus acquisition to deliver big returns and, combined with Vocus, deliver 18% of its $1.8b revenue from NZ.
OTT voice providers challenging traditional operators
Wed, 7th Oct 2015
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uc
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voip
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contact centre
Over the Top voice providers such as Skype and WhatsApp are disrupting the traditional telcos, and encouraging them to ‘fight back’.
Big telcos failing Kiwi SMEs, says new duo
Thu, 24th Sep 2015
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uc
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voip
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contact centre
Connect NZ has teamed up with cloud PBX phone system provider Vadacom in a move to ‘fast-forward’ SME access to cloud telephony in New Zealand.
3CX releases latest update to phone system
Wed, 9th Sep 2015
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uc
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cx
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martech
In its latest move, 3CX releases v14 of its phone system, enhancing user experience with new features and improved functionality.
New online resource to help businesses with VoIP solutions
Mon, 7th Sep 2015
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uc
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voip
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contact centre
WhichVoIP.com has launched a free advisory service to help consumers and businesses make informed decisions when purchasing VoIP solutions.
Unified comms - more than just a buzzword
Fri, 4th Sep 2015
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uc
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voip
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contact centre
Unified Communications is more than just a buzzword, says MyBusinessVoice, as it explains the key components of UC.
Barracuda rebrands enterprise phone system, begins international expansion
Fri, 4th Sep 2015
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uc
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firewalls
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breach prevention
Barracuda is beginning its expansion of phone system support to new international locations, pricing and the rebranding of CudaTel telephony system.
VoIP Innovations and 3CX enter into partnership
Fri, 4th Sep 2015
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uc
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cx
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martech
VoIP Innovations and 3CX have entered into a partnership with the aim of ‘utilising each other’s strengths for the benefit of end-users’.
Cisco and HP locked in lawsuit following failed VoIP contract
Fri, 4th Sep 2015
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uc
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hyperscale
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public cloud
The lawsuit regards a dispute about the calculation of a monetary credit on the loan balance owed by HP under a financing agreement between the pair.
Yealink launches new SIP-T40P VoIP phone
Thu, 3rd Sep 2015
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uc
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voip
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sonicwall
Yealink releases its latest VoIP phone, the SIP-T40P, offering HD audio quality and an easy-to-use design for business telephony needs.
New tool to ease shift to cloud-delivered communications via Microsoft Office 365
Fri, 28th Aug 2015
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uc
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microsoft
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voip
IR unveils a tool to streamline the migration to cloud-based comms with Office 365, aiming for seamless implementation and management.
Sonus backs Skype for Business
Thu, 27th Aug 2015
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uc
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voip
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contact centre
Sonus Networks is demonstrating its commitment to Skype for Business by sponsoring the Enterprise Connect Lync/Skype for Business Tour.
VoWiFi services on the upswing
Wed, 26th Aug 2015
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uc
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voip
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contact centre
The continued upswing in spending on these segments is being driven by adoption of Voice over LTE (VoLTE) and Voice over WiFi (VoWiFi) services.
Good old fashioned IT reseller values – RealIT
Tue, 25th Aug 2015
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uc
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microsoft
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voip
RealIT revives classic IT reseller values, blending stellar customer service with modern offerings in VoIP and web development.
What you should know about VoIP callback
Thu, 20th Aug 2015
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uc
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voip
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contact centre
In some regions, the callback is the only choice which allows local people to save lots of money on international calls.
Business integrity at risk with cloud-hosted VoIP
Thu, 20th Aug 2015
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uc
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edge computing
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voip
Claranet warns of the perils of cloud-hosted VoIP without proper network integration, risking business reputations.