TechDay New Zealand - Aotearoa's technology news network

Optus stories

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Australia’s Cybersecurity Act races against augmented hacker revolution
This month
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firewalls
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ransomware
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encryption
As cyberattacks rise, Australia's new Cybersecurity Act mandates timely reporting of ransomware payments, urging businesses to bolster their defences.
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Optus & NICE upgrade Great Southern Bank call centres
This month
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uc
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digital transformation
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cx
Optus and NICE have launched a new contact centre system at Great Southern Bank, cutting customer wait times to just 30 seconds for 80% of calls.
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Great Southern Bank enhances service with CXone Mpower
This month
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uc
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cx
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martech
Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.
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Australian telecoms unite against tech-facilitated abuse
Last month
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uc
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collaboration
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telco
Australian telecom leaders unite to tackle tech-facilitated abuse, reinforcing their commitment during the 16 Days of Activism Against Gender-Based Violence.
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Customer Science launches AI Accelerator for call centres
Last month
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uc
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digital transformation
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fintech
Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.
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Exclusive: Celonis expands ANZ footprint with bold growth plans
Fri, 25th Oct 2024
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cx
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martech
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ai
Celonis is expanding its presence in Australia and New Zealand, aiming for growth and partnerships while targeting the broader Asia-Pacific market.
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SAP SuccessFactors HR CONNECT 2024: An Exploration of AI and HR Innovation
Mon, 16th Sep 2024
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hcm
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ai
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sap
SAP SuccessFactors HR CONNECT 2024 concluded in Sydney. It brought together over 500 HR and technology professionals to explore the latest advancements in artificial intelligence and HR strategies.
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Vodafone's network expansion to cover 98.4% of Australia
Fri, 6th Sep 2024
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customers
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optus
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vodafone
The ACCC has greenlit Vodafone's regional network sharing deal, set to expand coverage from 96% to 98.4% of Australians and double its geographical reach by 2025.
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Optus saves Australians USD $250 million with Call Stop feature
Wed, 28th Aug 2024
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phishing
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email security
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ai
Optus's Call Stop saved Australians an estimated USD $250 million from scams, blocking 23 million calls and 36 million SMS last quarter in a major anti-fraud initiative.
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Optus teams with Devo for new managed threat monitoring service
Sun, 11th Aug 2024
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siem
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it automation
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ueba
Optus, partnering with Devo Technology, launches a new Managed Threat Monitoring Service to bolster cybersecurity for enterprise clients using AI and real-time analytics.
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Hoyts transforms cinema experience with Optus SD-WAN solution
Thu, 25th Jul 2024
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optus
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hoyts
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sd-wan
HOYTS Group, in partnership with Optus, has revamped its cinema experience with Cisco Catalyst SD-WAN, enhancing operations across 59 locations.
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Optus technology enhances rural healthcare with 50% fewer complaints
Thu, 25th Jul 2024
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wearables
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network infrastructure
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ai
Complaints about poor coverage in rural Australia have halved since Catholic Healthcare switched to the Optus network, highlighting technology's role in health and aged care.
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Leap Telecommunications' Matthew Enger wins big at 2024 ACOMM
Fri, 19th Jul 2024
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smartphones
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uc
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hyperscale
Matthew Enger of Leap Telecommunications has been named Communications Ambassador 2024 at the ACOMM Awards in Sydney.
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Act now: AMTA warns Aussies to upgrade before 3G shutdown
Thu, 18th Jul 2024
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uc
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5g & beyond
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wireless networks
Australians urged to upgrade 3G devices within six weeks as Telstra and Optus prepare to shut down their 3G networks, impacting emergency call capability.
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Optus teams up with Cisco to boost network security & protection
Fri, 5th Jul 2024
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saas
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firewalls
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data protection
Optus and Cisco have entered a multi-year partnership to enhance network security and data protection for Optus business customers, addressing vulnerabilities in hybrid work environments.
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Exclusive: Why creating phishing-resistant users is key to cybersecurity
Thu, 4th Jul 2024
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edutech
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mfa
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phishing
Yubico's Jeff Schomburgk has discussed the critical rise of phishing-resistant authentication and its pivotal role in shaping the future of cybersecurity.
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AMTA launches tool to ensure mobile viability post 3G shutdown
Thu, 27th Jun 2024
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telstra
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optus
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recycling
The Australian Mobile Telecommunications Association unveils Check my Device, a tool helping Australians ensure mobile device support post-3G shutdown for emergency calls.
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Gallagher Security appoints new digital & brand leaders
Thu, 20th Jun 2024
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digital entertainment
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spotify
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customers
Gallagher Security appoints Tom Harding as Head of Digital and Hugo Parcell as Head of Brand and Creative, aiming to drive innovation and growth in marketing.
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Amaysim appoints Vir Inder Nath as VP amid big expansion plans
Fri, 14th Jun 2024
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connectivity
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optus
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australian bureau of statistics
Amaysim names Vir Inder Nath as Vice President amid plans to expand into fixed home internet, aiming to revolutionise broadband with affordable nbn services.
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Powertec unveils cloud platform to optimise Australia's 4G & 5G networks
Thu, 30th May 2024
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telstra
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optus
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vodafone
Powertec debuts the National Coverage Model, a groundbreaking cloud platform to analyse and optimise Australia's 4G and 5G networks, enhancing connectivity insights for diverse professionals.