Real time stories - Page 4
Businesses struggling to unify data assets for customer engagement
Tue, 26th Oct 2021
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fintech
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hazelcast
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real time
79% of retail and financial services companies struggle to harness real-time data and combine it with historical data to gain better insights.
ANZ healthcare providers facing an unprecedented amount of real-time data
Tue, 12th Oct 2021
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saas
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data analytics
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martech
Healthcare providers in Australia and New Zealand are leveraging real-time data to make informed decisions during the COVID-19 pandemic.
Real-time decisioning critical to meeting increased customer expectations
Wed, 21st Apr 2021
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crm
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cx
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martech
Real-time decisioning tools are crucial for meeting customer expectations, reducing churn, and improving the customer experience, says Pegasystems research.
Forrester: Pegasystems a Leader in real-time interaction management
Thu, 7th Mar 2019
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crm
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cx
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martech
Forrester analysed the 12 most significant RTIM providers against 33 key criteria and gave Pega top scores in current offering and strategy categories.
New real-time data analytics tool sets out to revolutionise data management
Wed, 10th Jan 2018
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data analytics
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martech
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planning
GRM Information Management has developed an actionable analytics tool that can revolutionise real-time insights into business-critical data.
Data: A new frontier in the construction industry
Mon, 4th Dec 2017
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document management
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data analytics
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ecm
Construction companies sitting on the sidelines need to take steps now to join the digital future – or risk being left behind.
Jucy books Promapp in to support global expansion
Mon, 16th Nov 2015
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it training
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promapp
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insurance
Jucy Group has called on Promapp Solutions to provide a solution for easily capturing, streamlining and sharing processes as the company expands.
How to complete a successful digital transformation
Tue, 23rd Jun 2015
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digital transformation
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teradata
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real time
Mastering digital transformation: Firms must adapt to customer expectations, Teradata advises, harnessing analytics to thrive.
Check Point ups anti-malware campaign with threat extraction service for documents
Tue, 24th Mar 2015
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malware
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firewalls
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network security
Check Point launches a revolutionary threat extraction service to cleanse documents of all malware, promising real-time network defence.
App of the Week: Orchestra
Wed, 25th Apr 2012
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apps
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real time
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volution
Orchestra revolutionises task management with seamless email integration and real-time collaboration features, making it more than just another To Do app.
Online helpdesk spreads satisfaction in NZ - Updated
Wed, 1st Feb 2012
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customers
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support
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zendesk
New Zealand tops Zendesk's global customer satisfaction poll at 95%, while the French lag at 57%. Now, a new charity-linked plan boosts philanthropy.
Call-centre software offers real-time speech analysis
Thu, 14th Jul 2011
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software
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interactive intelligence
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real time
Interactive Intelligence’s new software, CIC 4.0, provides real-time speech analysis, enabling managers to intervene during live customer interactions.
Cloud-based malware defence strengthened
Wed, 15th Sep 2010
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blue coat
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exploit kits
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real time
Blue Coat enhances cloud-based WebPulse with new malware defences, allowing seamless protection for 70 million users without needing software updates.