RMM stories

Automation and AI are revolutionising IT management, enabling professionals to escape mundane tasks and boost productivity, paving the way for greater innovation.

Proofpoint researchers have reported a surge in cybercriminals using remote monitoring tools like ScreenConnect in email attacks, marking a shift in tactics post-2024.

N-able has secured Champion Status in the 2024 Canalys RMM and PSA Leadership Matrix for the second consecutive year, highlighting its top-notch channel and tech capabilities.

NinjaOne has unveiled free tools for managed service providers, including Warranty Tracking and Documentation, to empower them amid market challenges.

Infinigate Cloud partners with N-able to expand cloud solutions across the UK, Ireland, Germany, France, the Netherlands, and Switzerland, enhancing MSP services.

Andre Schindler, the architect behind NinjaOne's EMEA success, has been promoted to Senior Vice President, Global Sales, amidst 70% year-over-year growth.

Hexnode partners with Wordtext Systems to bolster distribution of its UEM solutions in the Philippines, tapping into the region's BPO and IT infrastructure.

Kaseya launches its innovative subscription service Kaseya 365, set to significantly enhance the operation and profitability of managed service providers.

NinjaOne and SentinelOne have unveiled an integrated product that merges IT operations and security for enhanced endpoint protection, promising real-time threat insights and streamlined responses.

TeamViewer boosts its IT management offering by integrating Lansweeper's technology for asset discovery and inventory management.

TeamViewer launches next-generation remote access and support solution with one-click sessions, web client and increased security.

SuperOps.ai has announced it has raised US$14m in new funding, allowing the company to break into the Managed Service Providers (MSP) market.

Datto is encouraging all MSPs to download a free script developed and made available on GitHub for any Remote Monitoring and Management solution.

Electric monitoring of home workers by companies is rising rapidly with more bosses using software to monitor remote workers.

New Zealand employees are pushing back on monitoring technology when working from home, according to research from Unisys.

Barracuda Networks updates its security-centric Barracuda RMM platform with new integrations and enhanced patch management functionality.

Organisations' success in remote working post-COVID-19 will depend on how they transition to the new environment, says CRS Technologies.

SuperOps.ai launches beta platform and secures $3m in funding to address disjointed MSP tools in the professional services automation (PSA) industry.

A successful transition can lead to enhanced efficiency, better service, and increased profit, writes ConnectWise SVP of international sales Gregg Lalle.

Kaseya announces Unified Remote Monitoring and Management solution, offering a single platform for managing IT infrastructures.