Self-service stories - Page 2
British Land introduces digital wallet access for London office building
Wed, 8th Nov 2023
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cleantech
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personal computing devices
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apple
British Land teams with SwiftConnect and HID to provide digital wallet access at Broadgate's 100 Liverpool Street office in London.
Konica Minolta Australia launches Insight Hub for enhanced IT services
Mon, 23rd Oct 2023
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edutech
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partner programmes
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api
Konica Minolta Australia launches the Insight Hub, a platform aimed at improving managed IT services and augmenting customer experiences.
Oracle boosts customer experience with generative AI in Cloud CX platform
Wed, 20th Sep 2023
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uc
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cx
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martech
Oracle adds generative AI capabilities to its Fusion Cloud Customer Experience platform to enhance customer service.
Infinity Works co-founder joins BINDER portal
Tue, 20th Jun 2023
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document management
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ecm
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martech
Dan Rathbone, co-founder of Infinity Works, has joined BINDER, an online platform seeking to modernise how mortgage advisers serve clients.
Ramco Systems appoints senior leaders for its Global Payroll Business
Fri, 21st Apr 2023
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uc
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surveillance
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cx
Ramco Systems has appointed Paul Nikhil Prasad as Business Head of Managed Payroll Services to contribute to its HR and Payroll business growth.
What are the key trends that will shape the channel in 2023?
Thu, 17th Nov 2022
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saas
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partner programmes
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restructure
Growing trends towards self-service and increasing demands for rapid delivery are causing many businesses to rethink the way they service their clients.
Hazelcast launches beta release of new serverless offering
Wed, 3rd Aug 2022
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data analytics
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martech
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planning
Hazelcast Viridian Serverless speeds up app development, simplifies provisioning, and enables integration of real-time data into applications.
How to overcome the digital experience dilemma - NICE
Fri, 8th Jul 2022
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uc
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data analytics
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martech
The global self-service technologies market is rapidly growing as consumer demand intensifies, creating a digital dilemma for businesses.
Delivering a compelling customer experience in the digital age
Wed, 15th Dec 2021
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crm
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uc
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cx
Delivering a positive customer experience in the digital age starts with a modern website, or risk losing customers.
Telstra Purple launches next gen hybrid cloud offering
Thu, 9th Dec 2021
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hybrid cloud
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microsoft
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cloud services
Telstra Purple unveils the next generation Telstra Hybrid Cloud, a flexible and secure managed public and private cloud solution.
Macquarie Cloud Services makes Aussie first with new Azure portal
Wed, 1st Dec 2021
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virtualisation
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public cloud
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it automation
Macquarie Cloud Services has become the first provider in Australia to offer a self-service Azure optimisation portal, providing cost savings up to 26%.
Ivanti launches new integrated solutions to secure the 'everywhere workplace'
Wed, 27th Oct 2021
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iam
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risk & compliance
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self-service
Ivanti introduces three integrated solutions: Ivanti Neurons for Secure Access, Ivanti Neurons for PPM, and Ivanti Neurons for GRC.
Darwin International Airport invests in Elenium Automation self-service solutions
Thu, 5th Aug 2021
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crm
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cx
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martech
Elenium Automation has been selected by Darwin International Airport to deploy its self-service technology and improve passenger experience.
Self-service in high demand for today’s enterprise customers
Wed, 14th Jul 2021
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cx
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martech
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self-service
New survey highlights the growing demand for intuitive self-service solutions in customer service, says Frost - Sullivan.
Pure Storage launches channel incentives and updates
Fri, 14th May 2021
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storage
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converged infrastructure
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partner programmes
Pure Storage enhances partner incentives and offerings to drive subscription business growth. Includes Pure as-a-Service rebate and Portworx channel shift.
New Puppet report reveals key to DevOps success
Fri, 13th Nov 2020
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devops
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it automation
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apm
Organisations that embrace platform models are more likely to succeed at scaling DevOps, according to Puppet's 2020 State of DevOps Report.
Boomi: two new solutions and partnership with Aible
Thu, 15th Oct 2020
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network infrastructure
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ai
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ai models
AtomSphere Go and Project LightSpeed accelerate delivery of integrated experiences and the partnership provides no-code AI-driven insights.
Ping Identity releases self-service IAM solution
Thu, 3rd Oct 2019
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iam
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ping identity
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self-service
Ping Identity launches PingCentral, a self-service IAM portal, enabling businesses to streamline access management and expedite digital transformation.
Alipay’s restaurant services come to Aus
Wed, 1st May 2019
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qr code
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restaurants
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self-service
It will allow Chinese customers to scan a QR code to bring up a digital menu, self-order and pay for their meal, all through their mobile device.
Is self-service BI living up to the hype?
Tue, 20th Nov 2018
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data analytics
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martech
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planning
the explosion of data available to a business and self-service BI tools is transforming how everyone works - but is self-service living up to expectations?.