Service catalogue stories
ServiceNow expands AI portfolio with powerful generative AI capabilities
Fri, 17th Nov 2023
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digital transformation
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rpa
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genai
ServiceNow boosts AI portfolio with generative AI capabilities, offering swift services and enhanced productivity.
The top 3 IT opportunities for 2016
Wed, 13th Jan 2016
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cx
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martech
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hcm
IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation’s strategy.
Moving from blame to predictability – Service Modelling
Fri, 9th Oct 2015
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cloud services
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itsm
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naming conventions
Grant Scurrah's Your SMP Service Modelling offers a solution to implementation delays and inefficiencies in new IT tools and cloud migration.
Making a case for the cloud
Tue, 1st Mar 2011
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private cloud
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public cloud
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converged infrastructure
As Baby Boomers retire, the rise of Gen X and digital natives pressures businesses and governments to adopt advanced cloud solutions for future success.
Survey: Half of IT departments fail to deliver value
Sat, 3rd Oct 2009
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risk & compliance
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service catalogue
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axios systems
A global survey by Axios Systems reveals over half of IT executives fail to meet business value expectations, with a predominant focus on cost reduction.