Short Message Service (SMS) stories - Page 3
Global SMS scam uncovered on Google Play Store, promoted on Tik Tok and Instagram
Tue, 2nd Nov 2021
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smartphones
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email security
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cybersecurity
Over 150 scam apps that trick users into costly subscriptions have been discovered by Avast, including ones on the Google Play Store.
ServiceNow and Twilio introduce new messaging service
Fri, 22nd Oct 2021
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whatsapp
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sms
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servicenow
ServiceNow has announced the ServiceNow Messaging Service to help organisations drive better service experiences from issue to resolution.
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Scam messages on the rise, organisations must take action
Fri, 2nd Jul 2021
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email security
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cybersecurity
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scams
More than half of consumers lose trust in organisations after receiving scam messages, according to a global study from Callsign.
8x8 adds new business messaging features to Microsoft Teams
Tue, 11th May 2021
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uc
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microsoft
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voip
8x8 has announced its new 8x8 Voice for Microsoft Teams app has now added SMS, MMS, and fax capabilities to extend the teams experience for users.
AFP arrests two men with ties to Australian SMS phishing scheme
Tue, 29th Sep 2020
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phishing
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email security
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cybersecurity
Two men have been arrested for their roles in an SMS phishing scheme that conned Australians out of money and identities.
HubSpot boosts SMS marketing capabilities with MessageMedia
Thu, 10th Sep 2020
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data analytics
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martech
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cdp
HubSpot partners with MessageMedia to add targeted SMS capabilities to its CRM platform, providing marketers with personalised cross-channel campaigns.
It’s not in the post: How an SMS document platform can streamline the contact centre
Fri, 7th Aug 2020
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uc
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cx
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martech
Switching from traditional mail to an SMS document platform can save contact centres time and money, cutting costs by as much as AUD $275,000 monthly.
Vodafone renews partnership with Soprano for enterprise SMS
Thu, 21st May 2020
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partner programmes
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sms
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vodafone
Since Soprano and Vodafone began working together in 2016, demand for cloud-based mobile messaging services has continued to surge.
Top 10 tips on how Kiwi SMEs can utilise text messaging in a crisis
Tue, 5th May 2020
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sms
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messagemedia
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covid-19
The current global COVID-19 crisis has meant businesses have needed to find new ways to communicate with their clients and customers.
Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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healthtech
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sms
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messaging
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
Australian professionals high target for cyber crims, new study shows
Thu, 30th Jan 2020
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malware
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ransomware
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phishing
Aussie Infosec pros report highest phishing-led ransomware rates, underpinning urgent need for cyber education.
How SMS became the trusted mode of customer communications
Thu, 31st Oct 2019
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endpoint protection
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edr
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healthtech
About 90 percent of text messages are read within three minutes of receipt and we’re seven times more likely to respond to a text than an email.
Soprano Design to launch new digital and social channels
Wed, 9th Oct 2019
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sms
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messaging
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soprano design
Soprano Design to launch new digital channels, blending enterprise and social messaging. Soprano Connect to be available globally, boosting interaction.
Extreme phishing: The rise of SMS scams & SMiShing around the globe
Wed, 18th Jul 2018
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phishing
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email security
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cybersecurity
Like phishing, SMiShing are scams that encourage users to urgently click on a link or respond directly with their personal and sensitive details.
Surging demand among businesses for more interactive enterprise messaging
Tue, 25th Jul 2017
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uc
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martech
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ai agents
Ovum’s survey explored the rapidly-evolving business-to-consumer communications market with some interesting findings.
Technology can help schools communicate in an emergency
Thu, 1st Jun 2017
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sms
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whispir
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mobile apps
Technology can help educators meet standard operating procedures swiftly and effectively, cutting down response times.
New Student Management System helps NMIT serve students
Thu, 18th May 2017
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edutech
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higher education
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sms
Nelson Marlborough Institute of Technology (NMIT) has implemented a new digital student management system to better serve their students.
Fake myGov email & SMS scam asks for pics of passports, driver licences
Tue, 18th Apr 2017
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phishing
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email security
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cybersecurity
Security watchdog Stay Safe Online has issued a critical alert to Australians, warning them of a fake email and SMS scam purporting to be from myGov.
To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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dr
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healthtech
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cloud services
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).
Proofpoint discovers SMS phishing app targeting Chinese language users
Wed, 22nd Mar 2017
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phishing
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email security
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sms
A mobile malware masquerading as a point-of-sale management app is targeting users in China & Mandarin-speaking regions, Proofpoint recently reported.