Sitel stories
Companies partner to enable digital transformation for clientele
Thu, 19th Oct 2017
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uc
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digital transformation
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it automation
BRIDGEi2i has partnered with Sitel to utilise machine learning and AI to enable digital transformation for Sitel's clientele.
Manila agents identified in abusive text complaints
Fri, 19th Feb 2010
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uc
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contact centre
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sitel
Four Manila contact centre agents have<br />been suspended for allegedly sending abusive texts to five customers, Telecom has disclosed today.