Strategy stories - Page 12
Singapore businesses fall behind in meeting customer expectations
Fri, 9th Sep 2022
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crm
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uc
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cx
Singapore businesses lag behind in their ability to act on customer feedback, and the speed at which they address it, according to Zendesk.
Data strategies shift towards real-time data - DataStax survey
Wed, 7th Sep 2022
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data analytics
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martech
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planning
The report revealed that the data race is not only heating up, but rapidly shifting toward real-time data - the data that powers in-the-moment use cases.
Business leaders struggling to seize new opportunities
Wed, 7th Sep 2022
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verizon
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strategy
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covid-19
New research examines the impact of Covid-19 on the digital workplace and how technology can enable new ways of working.
Midwinter launches MultiGoal optimisation engine
Tue, 6th Sep 2022
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fintech
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software
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optimizer hq
Midwinter, a Bravura Solutions company, has launched MultiGoal, a strategic goal optimisation engine for financial advisers.
Changing the customer engagement game with ERP
Mon, 5th Sep 2022
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devops
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data analytics
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fintech
In this climate especially, deliberate and actionable strategies to enhance the customer experience should be at the top of the to do list.
Telstra appoints Brad Whitcomb as Group Executive for Consumer & Small Business
Fri, 2nd Sep 2022
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uc
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cx
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martech
Telstra has named Brad Whitcomb as the new Group Executive for Consumer and Small Business, to replace Michael Ackland who has been appointed CFO.
Seismic appoints Evan Goldstein as Chief Financial Officer
Fri, 2nd Sep 2022
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data analytics
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martech
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planning
Evan Goldstein appointed Seismic's new CFO, bringing 20yrs finance & IR experience including a successful career at Salesforce.
Rome2rio appoints Bo Jing as Head of Product
Fri, 2nd Sep 2022
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ai
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strategy
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travel
Rome2rio hires Bo Jing as Head of Product to lead the team and build solutions to improve travel experiences for its growing user base.
Slower spending, turbulent economy to make 2023 planning difficult
Wed, 31st Aug 2022
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ar, vr & metaverse
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strategy
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spending
Business leaders who plan for 'business as usual' spending increases will fall short, according to Forrester's 2023 Planning Guides.
Game review: Animal Crossing New Horizons Happy Home Paradise DLC
Fri, 26th Aug 2022
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gaming
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reviews
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digital entertainment
Animal Crossing New Horizons' Happy Home Paradise DLC breathes new life into the game, providing a relaxing and rewarding design experience.
AU businesses not realising value from tech investments
Tue, 23rd Aug 2022
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cloud services
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strategy
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cognizant
Australian business is being hampered by a lack of alignment between corporate strategy and execution excellence.
The proof is in the pudding: How to navigate to CX excellence
Mon, 22nd Aug 2022
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crm
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cx
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martech
Investing in analytics and integrating technology strategically are key to improving the customer experience, says Freshwork's research.
Pathzero appoints Anna Turvoll as Investor Relations VP
Fri, 19th Aug 2022
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strategy
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investment
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framework
Anna Turvoll appointed as VP of Investor Relations at Pathzero, responsible for creating strategy and partnerships in the decarbonisation tech space.
Micro-mobility companies caught at a crossroads - study
Thu, 18th Aug 2022
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fleet management
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strategy
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mobility
Reformulating models, operations and goals, shared micro-mobility companies can tap into a market worth US$9 billion in ride revenues in 2030.
NZ’s Cyber Resilience Framework to be evolving and potentially automated
Wed, 17th Aug 2022
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strategy
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cyber resilience
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framework
The government's already putting $2.4 million into the Cyber Resilience Framework in its initial stages, what is it and why is it important?.
CISOs need to consider a risk-based cybersecurity strategy
Tue, 16th Aug 2022
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risk & compliance
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cybersecurity
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strategy
Rather than talking in terms of attack vectors and vulnerabilities, CISOs and security decision-makers must look at actual business risk.
How to increase the success rate of business data projects
Mon, 15th Aug 2022
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data analytics
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martech
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planning
New Zealand organisations must embrace data-driven innovation to navigate post-COVID challenges and drive growth, says report.
Mitre 10 appoints Peter Muggleston as chief digital officer
Sat, 6th Aug 2022
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cx
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martech
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tower insurance
Respected IT leader Peter Muggleston appointed Chief Digital Officer at Mitre 10 New Zealand, bringing 30 years of experience to the role.
Impressive Digital appoints Ronny Raichura as general manager
Fri, 22nd Jul 2022
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devops
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hcm
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apm
Ronny Raichura appointed as general manager at Impressive Digital, tasked with developing strategy, refining products, and redefining company culture.
Why comprehensive and secure SD-WAN solutions are essential for business success
Fri, 22nd Jul 2022
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network infrastructure
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digital transformation
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sd-wan
Organisations must choose a secure SD-WAN provider carefully to protect their network and customers, writes cybersecurity journalist.