Supermarkets stories
Marks & Spencer tops Christmas social media supermarket war
This month
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social media
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christmas
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influencer marketing
Marks & Spencer has dominated social media this Christmas, amassing an earned media value of GBP £6.7 million through a robust influencer campaign.
AI drives Tea Industries' success in Australian market
Last month
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supply chain & logistics
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ai
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schools
Brisbane entrepreneur Alexa Stathakis has leveraged AI to rapidly scale her healthy drinks brand, securing over 1,000 school orders in just a week.
UK consumers demand tougher regulations on faulty software
Tue, 1st Oct 2024
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fintech
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ai security
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cybersecurity
Two-thirds of UK consumers see faulty software updates as unacceptable as contaminated food, following major CrowdStrike outages.
Supermarkets lead in online personalisation, beating all sectors
Thu, 22nd Aug 2024
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loyalty programmes
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optimizely
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consumer expectations
Optimizely research reveals UK supermarkets excel in online personalisation, with 21% of shoppers ranking them top, while train operators lag behind.
Tesco teams up with Eagle Eye for personalised Clubcard promotions
Fri, 3rd May 2024
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saas
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cx
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martech
Eagle Eye's AI-powered Personalised Challenges platform has been contracted by UK supermarket Tesco to drive data-driven, personalised promotions for Clubcard members.
$74 billion loss risk for firms from poor customer service
Tue, 13th Feb 2024
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cx
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martech
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ai
Australian businesses face an annual financial risk of AU$74bn due to poor customer service, reveals Qualtrics' study.
Privacy Commissioner scrutinises Foodstuffs' facial recognition trial
Mon, 12th Feb 2024
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surveillance
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māori
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facial recognition
Privacy Commissioner scrutinises Foodstuffs North Island's facial recognition trial over potential privacy issues and concerns about accuracy and bias among New Zealand's diverse populations.
Monavate teams up with Kasssh to boost cash payments in UK e-commerce
Tue, 12th Dec 2023
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martech
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commerce systems
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payment technologies
Monavate collaborates with startup Kasssh to allow UK online retailers to accept cash payments from customers.
Meta & Zitcha offer unprecedented retail ad reach through new venture
Fri, 17th Nov 2023
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customers
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facebook
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instagram
Meta and Zitcha are partnering to offer retailers access to a vast audience on Instagram and Facebook, revolutionising ad outreach on these platforms.
UK's festive online spending to surge in 2023, Adobe reports
Mon, 13th Nov 2023
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data analytics
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facebook
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instagram
UK's online spending is set to balloon in the 2023 holiday season with shoppers projected to expend £24.1bn, says Adobe.
Retailers called on to win over shoppers as cost of living rises
Thu, 7th Sep 2023
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cx
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martech
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branding
After significant growth in peak pandemic years, Australian consumer online retail spending has stabilised, according to the Australian Ecommerce Report 2023.
Prominent Australian retailer leverages Cradlepoint as part of modernisation
Thu, 27th Jul 2023
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uc
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5g & beyond
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wireless networks
Cradlepoin has announced that the large Australian retailer, Coles Group is leveraging Cradlepoint’s NetCloud with 5G wireless edge solutions.
Eagle Eye and Morrisons Supermarket sign five-year contract
Thu, 6th Jul 2023
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saas
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contracts
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eagle eye
Eagle Eye confirms a five-year contract with Morrisons Supermarket to secure its position in digital engagement for tier-1 retail.
Customer loyalty proves critical for grocery retailers
Wed, 28th Jun 2023
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cx
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martech
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woolworths
New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate.
Introducing Rittal’s RiMatrix Micro Data Centre Solutions
Fri, 9th Jun 2023
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digital transformation
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hyperscale
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dc
The new Rittal Micro Data Centres are available worldwide and quickly to meet immediate data housing requirements.
Untie Nots wins deal with largest supermarket chain in Singapore
Thu, 1st Jun 2023
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digital marketing
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loyalty programmes
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contracts
Eagle Eye's Untie Nots has secured a multi-year contract with NTUC FairPrice, Singapore's largest retailer, to deliver loyalty challenges.
Foodstuffs enhances productivity with Zebra Technologies
Tue, 18th Apr 2023
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wearables
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cx
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martech
Foodstuffs South Island has successfully implemented Zebra devices - TC51 and TC52 computers, ET51 Android tablets, and RS5100 Bluetooth wearable scanners.
Strong decade of growth projected for Barcode Scanner Market
Mon, 27th Mar 2023
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ecommerce
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healthtech
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rfid
The market is estimated to thrive between 2021 and 2031 on the back of healthy demand from retail, eCommerce, logistics and manufacturing facilities.
FMI predicts 15% growth in nanotechnology for food packaging
Fri, 3rd Mar 2023
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iot
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healthtech
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analyst report
The nanotechnology for the food packaging industry is expected to increase by 15% from 2023 to 2033, due to advances in material science and technology.
SM Retail partners Fluent Commerce in the Philippines
Thu, 9th Feb 2023
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martech
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commerce systems
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supply chain & logistics
Fluent Order Management has gone live nationwide for SM Retail with the option to be used by over 50 brands, with Shop SM being the first cab off the rank.