Support stories - Page 2
Sophos launches customer success initiative to boost support
Tue, 20th Aug 2024
#
firewalls
#
ransomware
#
network security
Sophos unveils Customer Success initiative to streamline support, offering security resources and educational tools to elevate cybersecurity.
Spinnaker Support launches global VMware support service
Fri, 9th Aug 2024
#
digital transformation
#
it automation
#
casb
Spinnaker Support launches global third-party support for VMware following Broadcom's acquisition and the shift to a costly subscription model.
Most Oracle Java users migrate to alternatives, says survey
Fri, 26th Jul 2024
#
migration
#
software development
#
developers
Being written now.
ACE emphasizes need for strategic Copilot adoption plans
Tue, 23rd Jul 2024
#
it training
#
data analytics
#
planning
ACE stresses that without a strategic adoption plan for Microsoft's Copilot, businesses risk underutilisation and diminished returns on investment. Here's how to avoid that pitfall.
The mindset and skills every SME should invest in NOW to succeed in future
Thu, 18th Jul 2024
#
data analytics
#
martech
#
ai
In a rapidly digitalising world, SMEs must invest in a future-ready mindset and essential skills like digital marketing, SEO, and data analytics to thrive.
Check Point number one in mobile threat defence ranking
Wed, 17th Jul 2024
#
apps
#
support
#
operating systems
Check Point Software Technologies has secured a Leader ranking in the Forrester Wave, highlighting its top-tier mobile security capabilities.
Gallagher Security partners with Freeway for Australian market
Tue, 16th Jul 2024
#
support
#
smb
#
market
Gallagher Security names Freeway Security Wholesalers lead vendor for their Gallagher SMB solution in Australia, announced at Adelaide's Jarmers Kitchen.
Australian teachers struggle with digital technologies curriculum
Tue, 9th Jul 2024
#
support
#
digital literacy
#
digital divide
A new report reveals that two-thirds of Australian educators are struggling to implement the nation's Digital Technologies Curriculum, calling for urgent support and action.
Revealed: Presbyterian Support Central partners with Spark
Mon, 8th Jul 2024
#
healthtech
#
productivity
#
support
Presbyterian Support Central has partnered with Spark to revamp its tech, aiming to improve productivity for over 1,000 employees amid budget constraints.
AI boosts efficiency for 67% of Australian workers
Tue, 2nd Jul 2024
#
it training
#
hcm
#
ai
Australian workers are embracing AI, with 67% using it weekly and saving at least three hours, finds Freshworks 2024 Global AI Workplace report.
SafeWatch app revolutionises support for mental health workers
Mon, 1st Jul 2024
#
smartphones
#
blockchain
#
data privacy
As Australia's mental health crisis worsens, new app SafeWatch empowers therapists with tools for self-care and community support, aiding in their wellbeing.
Myths and misconceptions about cloud ERP debunked
Mon, 1st Jul 2024
#
crm
#
it training
#
encryption
Unmask the myths of cloud ERP: not just a costly, unreliable, or complex system, but a scalable, secure solution boosting efficiency and growth for all businesses.
Consumers demand transparent, reliable business communications
Fri, 28th Jun 2024
#
martech
#
personalisation
#
cdp
A new report by Esendex reveals consumer demand for transparent and reliable business communications, with many willing to share details for personalised services.
BT Group & ServiceNow extend alliance to boost experiences
Fri, 21st Jun 2024
#
cx
#
martech
#
hcm
BT Group and ServiceNow are joining forces to enhance service management with AI, aiming to boost efficiency and customer satisfaction.
BT Group strengthens partnership with ServiceNow to boost AI services
Fri, 21st Jun 2024
#
cx
#
martech
#
hcm
BT Group has expanded its strategic partnership with ServiceNow to enhance customer and employee experiences across all units.
Unified Commerce Benchmark study highlights retail leaders in Singapore
Thu, 20th Jun 2024
#
cx
#
martech
#
commerce systems
Manhattan Associates' Unified Commerce Benchmark for Specialty Retail unveils key findings from Singapore's retail sector, spotlighting leaders like Nike, Adidas, and Dior.
RateHawk opens Asian headquarters in Singapore targeting travel market
Wed, 19th Jun 2024
#
api
#
support
#
b2b
RateHawk has expanded into Asia with a new Singapore HQ to target travel agents, offering a B2B platform for booking hotels, flights, and transfers.
Lockeroom Gym partners with Pendula to enhance platform
Tue, 28th May 2024
#
cx
#
martech
#
fitness
Lockeroom Gym partners with Pendula to streamline customer interactions, enhancing the fitness experience for business executives.
Workforce readiness gap found in UK businesses, study shows
Wed, 22nd May 2024
#
it training
#
ai
#
productivity
A new study reveals a workforce readiness gap in UK businesses, with 63% of executives citing unpreparedness and 45% of employees feeling unsupported.
Teletrac Navman launches new tools for fleet decarbonisation
Tue, 21st May 2024
#
data analytics
#
cartech
#
fleet management
Teletrac Navman unveils its Electric Vehicle Evaluator (EVE) platform and Sustainability Dashboard to aid fleet managers in seamless, cost-effective decarbonisation.