Telcos stories
One New Zealand's AI-powered Network Concierge cuts network complaint analysis time by 80%, speeding up resolutions and improving service during outages.
One NZ uses Amazon Bedrock-powered AI to speed network repairs, cutting analysis time by 80% and improving response during outages and storms.
DE-CIX has elevated Epsilon Telecommunications to Premium Reseller Partner, expanding AI-focused interconnection services across Asia-Pacific's booming market.
Wi-Fi Quality of Service trials cut latency by 70%, boosting reliability and enabling improved performance for gaming, conferencing, and streaming.
By 2026, AI will transform customer service with firms mandated to disclose AI use, boost transparency, and balance trust and security in interactions.
LexisNexis has upgraded its IDVerse platform with advanced deepfake detection and unified fraud controls, improving security and user experience globally.
The Aisuru botnet has caused a 54% surge in DDoS attacks, driving record highs in volume and targeting sectors from AI to automotive worldwide in Q3 2025.
Pytilia has tripled its Belfast HQ space to support growth, boosting its 50-strong team and exporting 90% of its tech services worldwide.
Holafly launches an unlimited global eSIM plan at USD $64.90/month, offering seamless mobile data across 160+ countries for frequent travellers.
Telecommunications and tech firms diverge on AI observability, with telcos prioritising AI monitoring to curb USD $2m hourly outage costs, tech firms favouring DevOps.
Myriota has unveiled HyperPulse, a 5G satellite network offering global IoT connectivity for remote sectors like agriculture and mining with low latency and high data.
DDoS attacks targeting AI firms surged 347% in Sept 2025 amid rising public scrutiny and regulatory concerns in the UK.
Nearly half of mobile users worldwide would switch providers for satellite coverage, with 60% willing to pay extra for reliable service beyond traditional dead zones.
Tuned Global partners with Twist Music to expand its streaming service from Egypt into UAE and Saudi Arabia, enhancing regional access and tech features.
Eversheds Sutherland appoints Albert Yuen to lead its Technology, Data and Cybersecurity practice in Asia, bolstering its regional tech expertise.
Senetas and Nokia join forces to deliver quantum-resistant encryption for defence and government networks, enhancing security across critical mission environments.
Kyndryl launches AI-driven services to enhance automation and decision-making in IBM Z mainframe systems for finance, telecoms, and healthcare.
Ransomware attacks cost Australian organisations AUD $42 billion annually, urging a shift from prevention to pragmatic cyber resilience amid rising threats.
Starlink partners with Proximus Global to deliver direct satellite broadband to smartphones, bridging mobile coverage gaps across Europe's remote and underserved areas.
By 2026, CPaaS may surpass traditional contact centres as RCS adoption and AI drive automated, interactive customer engagement experiences.