Telecom stories

Lifecycle Software has partnered with Collab to enhance its NEXUS platform with AI-driven customer care solutions, boosting efficiency for mobile operators.

Access4 has acquired UK-based Luminate Wholesale to bolster its international expansion strategy, enhancing its SASBOSS platform in the UK market.

A new Capgemini study reveals customer satisfaction in the UK is low, with just 45% satisfied, despite the potential of generative AI to improve service quality.

Lightstorm has teamed up with Nokia to launch an AI-powered Digital Twin platform, enhancing network management for telecom providers and aiming for greater operational efficiency.

Red Hat and Orange have teamed up to bolster Orange's international networks, implementing a cloud-native telco infrastructure using Red Hat technologies.

Jio has teamed up with AMD, Cisco, and Nokia to launch an AI platform aimed at revolutionising telecom operations, enhancing efficiency and security.

Lifecycle Software has unveiled its Nexus App, a mobile application designed to help Mobile Virtual Network Operators streamline operations and enhance customer engagement.

The telecom sector is set to invest over USD $6 billion in quantum key distribution technologies by 2030, amid rising quantum computing threats.

Hertsmere Borough Council has approved DC01UK's plans for a vast data centre, set to be Europe's largest, with a £3.75 billion investment.

Telehouse Bangkok has become the fourth AWS Direct Connect location worldwide, offering businesses secure, low-latency access to over 240 AWS services.

Comcast's $7 million investment has introduced high-speed Internet services to Camden County, significantly enhancing connectivity for Kingsland residents and businesses.

Indosat Ooredoo Hutchison has clinched the Best Digital Transformation Award at the World Communication Awards 2024, recognising its innovative shift to AI-driven technology.

As 2025 approaches, Cloudera predicts a surge in on-premise investments and the rise of quantum computing and AI, reshaping the tech landscape.

Infovista has launched the Synergy programme to enhance partnerships with Value Added Resellers, focusing on collaboration and next-gen telecom solutions.

Teleport has unveiled crucial updates to its Teleport Policy, enhancing security for vital computing assets and tackling alert fatigue.

In Australia, real-time mobile solutions are transforming safety and efficiency for field workers in the energy sector, which faces a serious operational risk challenge.

Symbio Holdings has launched Scam Shield, an AI system designed to enhance scam detection in voice and messaging services, starting in Australia.

Infosys and Microsoft are strengthening their partnership to enhance generative AI adoption globally, promising improved efficiency across several key sectors.

OMS Group allocates USD $300 million to expand submarine cable and terrestrial infrastructure, boosting connectivity in response to digital ecosystem demands.

Meals on Wheels SA upgrades to RingCentral UCaaS, saving 30% in telecom costs while integrating paper-based fax services to accommodate tech-shy volunteers.