TechDay New Zealand - Aotearoa's technology news network

Teleperformance (TP) stories

TP is an insightful author who explores contemporary themes in technology and its intersection with everyday life. Their recent stories highlight the evolving landscape of consumer behavior, especially in relation to artificial intelligence.

Through TP's storytelling, readers can gain a deeper understanding of how advancements in AI are reshaping traditional practices such as holiday shopping. The exploration of Australians' growing reliance on AI chatbots not only reflects a trend but also raises questions about the future of shopping experiences and customer interaction.

Engaging with TP's work offers valuable perspectives on the implications of technology in consumer culture. Readers can learn about the balance between convenience and human touch, as well as the social impact of shifting preferences in shopping habits.

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Teleperformance launches Cloud Campus for remote security
Fri, 21st Feb 2025
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data protection
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data privacy
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cybersecurity
With cyber attacks hitting Australian firms every six minutes, Teleperformance unveils Cloud Campus to bolster data security for remote workforces.
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Australians increasingly turn to AI chatbots for holiday shopping
Wed, 18th Dec 2024
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crm
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cx
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martech
A new study reveals that nearly a third of Australian shoppers are embracing AI chatbots for holiday shopping, marking a shift in consumer behaviour.
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AI chatbots in Australia need human touch for empathy
Thu, 7th Nov 2024
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cx
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martech
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personalisation
Australian firms are increasingly using AI chatbots for customer service, but experts warn that technology lacks the emotional intelligence of human agents.
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Teleperformance opens new multilingual hub in Bali
Fri, 11th Oct 2024
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uc
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customer service
Teleperformance has launched a new multilingual hub in Bali, Indonesia, aiming to bolster customer service for clients in the Asia Pacific region.
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Steve Winningham appointed as IPI's non-exec chairman
Thu, 8th Feb 2024
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cx
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martech
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hcm
Contact centre specialist, IPI, has appointed seasoned industry professional Steve Winningham as its non-exec chairman to facilitate its future growth following an investment by Ethos Partners.
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Asia shines at Frost & Sullivan Asia-Pacific Best Practices Awards
Wed, 20th Nov 2019
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uc
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healthtech
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contact centre
Award recipients have consistently demonstrated outstanding achievement and superior performance amidst the changing business landscape.
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Frost & Sullivan recognizes Asia Pacific's best & brightest ICT firms
Fri, 7th Jul 2017
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uc
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ddos
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hyperscale
Asia Pacific's biggest names in technology have topped the list at the 2017 Frost & Sullivan ICT Awards, held in Singapore last night.
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Google, NetApp, Intuit...The best company to work for in India revealed
Thu, 6th Jul 2017
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martech
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google
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netapp
Intuit India takes the top spot in the Economic Times' list of the best 100 companies to work for in India. #bestcompanies #India.
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Union condemns TelstraClear's offshore plan
Tue, 20th Apr 2010
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uc
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contact centre
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tp
Union blasts TelstraClear's plan to offshore 170 jobs to the Philippines, citing major concerns for NZ workers and customer service quality.