Trust stories
Responsible AI starts with transparency
Last week
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data privacy
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ai models
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transparency
Enterprise AI is hampered by a lack of transparency, as firms struggle to trust models that don't explain their outcomes before competitors leap ahead.
APDI consortium launched to tackle Asia-Pacific identity issues
Last week
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physical security
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genai
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ai
The Asia Pacific Digital Identity Consortium launched in Hakone, Japan, aiming to enhance digital identity solutions for 4.78 billion people across 36 nations.
Ripple launches RLUSD stablecoin on major exchanges
Last week
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cryptocurrency
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blockchain
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transparency
Ripple has launched its stablecoin, Ripple USD (RLUSD), on major exchanges, aiming to enhance global payments with regulatory compliance and transparency.
Loop acquires Wonderment to boost eCommerce operations
Last week
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data analytics
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cx
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martech
Loop has acquired Wonderment to improve eCommerce operations, offering Shopify merchants enhanced order tracking and returns management tools.
Australian report shows shift to AI in customer service
This month
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uc
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ai
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ai agents
Kore.ai's latest reports reveal Australians are embracing AI in customer service, prioritising advanced technology over pay and valuing efficiency and accuracy.
ExpressVPN launches dedicated IP service with privacy focus
This month
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cloud security
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data privacy
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cloud services
ExpressVPN has launched its dedicated IP solution, providing users with unique static IPs while enhancing privacy and security in online activities.
Creating seamless borrower journeys: The automation revolution in customer experience
This month
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data analytics
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digital transformation
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cx
The lending sector is undergoing a transformation as automation enhances borrower journeys, enabling quicker decisions and personalised experiences like never before.
Trust & AI in shopping: New Zealand consumers' views
This month
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martech
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cdp
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data privacy
Salesforce's report reveals New Zealand consumers are increasingly willing to embrace AI in shopping, despite a sharp decline in trust towards companies.
AI's dual role in future cybersecurity: threat & ally
Last month
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malware
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firewalls
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data protection
As we approach 2025, experts warn that advancing AI could escalate cybercrime, necessitating a shift towards rigorous verification in security measures.
The key to AI success in hospitality? Building trust
Last month
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data analytics
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cx
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martech
AI in hospitality is set to flourish, yet with 86% of Australians wary of data use, building trust is vital for success as operators embrace this technology.
Palo Alto forecasts AI-driven cyber threats in APAC 2025
Last month
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firewalls
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data protection
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cloud security
Palo Alto Networks forecasts a pivotal 2025 for APAC cybersecurity, spotlighting AI integration and rising threats from deepfakes and quantum computing.
WeAre8 unveils 'Flows' to enhance trust & conversation
Last month
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social media
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trust
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weare8
WeAre8 has launched 'Flows', a new feature to promote healthier conversations and trust, using advanced verification technology for better news discernment.
SUSE launches new AI platform for secure GenAI management
Last month
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data protection
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physical security
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zero trust security
SUSE has launched SUSE AI, a platform aimed at helping businesses manage GenAI applications securely while tackling compliance challenges.
New guidelines released for AI auditing by Cloud Security Alliance
Last month
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cloud security
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apm
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data privacy
The Cloud Security Alliance has unveiled new auditing guidelines for AI systems, emphasising a comprehensive approach that surpasses mere compliance.
Australian firms risk $71 billion due to poor service
Last month
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cx
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martech
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hcm
Qualtrics' study reveals Australian businesses risk losing AUD $3.8 billion in sales this holiday season due to poor customer experiences, stressing urgent improvements.
IDnow unveils QTSP partnership with IDnow Trust Services AB
Last month
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digital economy
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service provider
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trust
IDnow has partnered with IDnow Trust Services AB, a newly certified Qualified Trust Service Provider, to enhance digital signature solutions across the EU.
Kiwis sceptical of AI in local businesses, reports Qualtrics
Mon, 28th Oct 2024
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cx
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martech
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personalisation
Qualtrics' 2025 report reveals that 80% of New Zealand consumers distrust local companies' use of AI, marking a significant decline in comfort with the technology.
Infovista launches Synergy to enhance partner collaboration
Fri, 25th Oct 2024
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uc
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data analytics
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digital transformation
Infovista has launched the Synergy programme to enhance partnerships with Value Added Resellers, focusing on collaboration and next-gen telecom solutions.
Exclusive: How Celonis customers achieve sustainability goals through AI application
Fri, 25th Oct 2024
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supply chain & logistics
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ai
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cleantech
Celonis is using AI to help clients achieve their sustainability goals by optimising processes and illuminating emissions, amidst rising regulatory pressures.
Daniel Hakim urges return to in-person networking in AI era
Thu, 24th Oct 2024
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ai
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hybrid & remote work
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trust
Daniel Hakim, founder of CUB, urges Australian business owners to revive face-to-face networking, highlighting its role in fostering trust and creativity.