TechDay New Zealand - Aotearoa's technology news network

Trust stories - Page 4

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Kore.ai appoints Richard Oldham as Head of Pre-Sales for ANZ
Tue, 25th Jun 2024
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it training
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martech
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omnichannel
Kore.ai names Richard Oldham as Head of Pre-Sales for Australia and New Zealand to enhance regional presence and provide robust technical support.
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How PayTo is changing the payments game for telcos
Fri, 21st Jun 2024
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uc
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cx
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martech
PayTo is revolutionising payments for Australian telcos, offering faster processing, lower costs, and enhanced customer trust, setting a new industry standard.
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Business leaders show mixed trust in Apple & OpenAI AI tech
Tue, 18th Jun 2024
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genai
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ai
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personal computing devices
New research reveals mixed trust levels among business leaders toward AI tech from Apple and OpenAI, with privacy concerns affecting Apple's standing.
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Industry reactions to Apple Intelligence debut at WWDC
Tue, 18th Jun 2024
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private cloud
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martech
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cdp
At WWDC, Apple unveiled Apple Intelligence, enhancing Siri with deeper AI integration for personalised user interaction.
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NICE recognised as top employer by Great Place To Work
Tue, 18th Jun 2024
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uc
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hcm
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connected
NICE has been certified by Great Place To Work for 2024, with 84% of employees praising it as a great place to work, far surpassing Australia's 56% average.
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Singapore to unify SMS Sender ID for government messages
Tue, 18th Jun 2024
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email security
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government
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scams
Singapore will introduce a unified SMS Sender ID, gov.sg, for all government messages by 1 July 2024, to enhance communication security and public trust.
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Employees report increased positivity towards AI in the workplace
Mon, 17th Jun 2024
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genai
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ai
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ai agents
A new Avanade report reveals Microsoft Copilot for M365 boosts workplace communication and creativity but raises concerns over transparency and original thinking.
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More than half of Australian workers distrust AI data
Thu, 13th Jun 2024
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it training
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martech
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cdp
New Salesforce research reveals that 52% of Australian office workers struggle with AI, reflecting widespread data mistrust and a need for human oversight.
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Hospitality sector lags in digital finance transformation
Fri, 7th Jun 2024
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digital transformation
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cx
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martech
A report by Xledger reveals only 3% of UK hospitality businesses have fully digitised their finance systems, citing fears and outdated tech as key barriers.
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UK managers see AI benefits despite data security concerns
Fri, 7th Jun 2024
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genai
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data privacy
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ai
86% of UK managers believe AI can boost their effectiveness, but concerns about data privacy persist, with 33% expressing reservations.
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Report reveals growing interest in crypto among Australians
Wed, 5th Jun 2024
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cryptocurrency
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blockchain
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cloud services
Over a quarter of Australians are showing an interest in cryptocurrency, with 9% holding digital assets in the last year, reveals new research by Finder and Coinbase.
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Enhancing customer experience with conversational AI
Wed, 5th Jun 2024
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cx
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martech
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hcm
Spark integrates advanced conversational AI to enhance customer experiences, focusing on empathetic interactions and leveraging existing technologies for efficiency.
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Jio launches 'JioFinance' app to revolutionise digital banking
Wed, 5th Jun 2024
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digital transformation
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fintech
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payment technologies
Jio Financial Services launches the 'JioFinance' app beta, aiming to revolutionise digital banking and financial activities for Indian citizens.
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Wolt's new transparency report reveals insights into AI use
Fri, 24th May 2024
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martech
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genai
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data privacy
Helsinki-based Wolt releases its third Algorithmic Transparency Report, shedding light on the AI-driven systems behind its multi-service app amid growing discussions on AI's future and regulation.
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SolarWinds launches AI engine to transform IT operations
Wed, 22nd May 2024
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devops
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pam
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mfa
SolarWinds unveils a generative AI engine, SolarWinds AI, set to enhance IT operations by prioritising privacy, security, and reliability, starting with its Service Desk.
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Privacy key to building trust in AI, say experts
Wed, 22nd May 2024
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data privacy
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ai
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microsoft
Experts highlight that building trust in AI through stringent privacy measures is essential for New Zealand businesses to harness AI's transformational potential.
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Kore.ai named leader in Forrester Wave for conversational AI
Tue, 21st May 2024
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uc
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martech
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omnichannel
Kore.ai has been named a Leader in the Forrester Wave for Conversational AI for Customer Service, Q2 2024, excelling in strategy and current offerings.
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io.finnet launches io.vault, a solution for digital assets
Fri, 17th May 2024
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cryptocurrency
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blockchain
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defi
Tech company io.finnet unveils io.vault, a pioneering self-custody solution for institutional digital asset management, already gaining traction with top industry players.
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SentinelOne named among best tech workplaces in Australia
Wed, 15th May 2024
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hcm
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ai
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management
SentinelOne, renowned for its AI-powered security, is celebrated as one of Australia’s Best Workplaces in Technology, embodying trust and inclusivity.
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Why e-commerce security is a balancing act between speed and protection
Mon, 6th May 2024
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cx
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martech
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data privacy
In the cyber-threat landscape, e-commerce businesses constantly juggle between providing a fast, seamless user experience and robust security measures, with threats ranging from bot attacks to DDoS assaults.