Ultra Fast Broadband (UFB) stories - Page 24

Point of sale innovation
Tue, 1st Feb 2011
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telco
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enable networks
Innovations in POS technology revolutionize retail, catering to consumer demands for speed and convenience, reshaping shopping experiences.

POS and the PCI
Tue, 1st Feb 2011
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uc
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telco
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enable networks
In NZ, only 2 POS suites meet PCI DSS, a must for businesses handling card data, yet many unaware, leaving a gap in market security.

Remote users in WAN jam
Tue, 1st Feb 2011
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uc
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data analytics
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martech
Enterprises face WAN woes as remote workloads strain networks, prompting a push towards optimisation to improve speed and efficiency.

People first, employees second
Tue, 1st Feb 2011
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uc
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digital entertainment
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ipad
Businesses are shifting focus: Employees are now seen as members of the social web first, revolutionizing customer service and support.

24/7 and social
Tue, 1st Feb 2011
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digital entertainment
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twitter
Gone are the days of letters and faxes; today's customer service lives on social media, offering quick, public, and easy interactions 24/7.

Fine-tuned banter
Tue, 1st Feb 2011
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digital entertainment
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twitter
Customer care steps into the future with social media, blending casual banter with traditional support to meet evolving consumer expectations.

Entangled in the social web
Tue, 1st Feb 2011
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digital entertainment
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twitter
Brett Waters, Vice President Asia Pacific – South, RightNow, says it’s time for the call centre to listen rather than deflect.

New-breed “Social CRM”
Tue, 1st Feb 2011
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crm
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martech
Social CRM revolutionises customer engagement, blending traditional CRM with social media to foster relationships and boost loyalty.

Thanks for complaining
Tue, 1st Feb 2011
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digital entertainment
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twitter
New research highlights the power of complaints on social media, urging NZ businesses to embrace online feedback for better customer service.

Bring the noise
Tue, 1st Feb 2011
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digital entertainment
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twitter
NZ companies warned to embrace social media in customer service or risk losing out to savvy online consumers and tarnishing their brand.

Telecom needs more time to separate
Thu, 20th Jan 2011
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telco
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crown fibre holdings
Telecom delays its business split, awaiting a deal with Crown Fibre for the UFB project. New timeline post-agreement, says CEO Paul Reynolds.

Microsoft opens new tech marketplace in NZ
Wed, 19th Jan 2011
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microsoft
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telco
Microsoft launches Pinpoint in NZ, a tech marketplace aimed at connecting businesses with innovative solutions and expertise.

At the mercy of Giants
Sat, 1st Jan 2011
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telco
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enable networks
NZ households with broadband soar to 63%, driving online sales and challenging local retailers against global giants like Amazon.

UFB: Government confirms three more cities - Updated
Mon, 13th Dec 2010
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chorus
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telco
Christchurch, Rangiora and Dunedin join the queue as Telecom gets its first look in. First fibre goes to ground this week.

Roundup: The 2010 VGAs
Mon, 13th Dec 2010
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gaming
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digital entertainment
BioWare's Mass Effect 3 reveal steals the show at Spike TV's 2010 VGAs, promising an epic battle for Earth in holiday 2011.

Zeacom receives $2.11m tech grant
Fri, 10th Dec 2010
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telco
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contact centre
Zeacom secures a $2.11m tech grant to boost its R&D and global marketing, aiming to scale in the high growth Unified Communications sector.

Kaseya's MSP of the year award comes to NZ
Fri, 10th Dec 2010
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telco
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crown fibre holdings
Auckland's Maclean clinches Kaseya's esteemed MSP of the Year award, a first for NZ, marking a major leap in managed services excellence.

2010's best-selling iTunes items revealed
Fri, 10th Dec 2010
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uc
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personal computing devices
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apple
Apple unveils 2010's iTunes chart-toppers, with Katy Perry and Avatar leading amidst a gaming innovation frenzy.

Cisco study reveals cloud computing trends
Fri, 10th Dec 2010
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telco
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crown fibre holdings
The Connected World Report finds IT professionals are embracing virtualisation, cloud computing, desktop virtualisation and unified data centre infrastructure.

Microsoft pitches for Salesforce, Oracle customers
Fri, 10th Dec 2010
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uc
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data analytics
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martech
Open letter and special offer made to lure Salesforce.com and Oracle customers into trying Microsoft Dynamics CRM Online.