Verint stories
Verint tops in Asia Pacific for workforce solutions, says Frost & Sullivan
Fri, 9th Feb 2024
#
data analytics
#
big data
#
frost & sullivan
Verint, acclaimed for its AI-powered customer engagement solutions, has been distinguished as the leading provider of workforce management.
Verint leads in Conversational AI according to Opus Research report
Thu, 14th Dec 2023
#
uc
#
data analytics
#
cx
Verint is recognised as an industry leader in Conversational AI in the Opus Research 2023 report, praising its Intelligent Virtual Assistant.
Ecosystm & Verint Playbook highlights wider scope needed for CX strategies
Tue, 12th Dec 2023
#
uc
#
data analytics
#
cx
New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.
Verint announces strategic partnership with Zoom enhancing CX solutions
Fri, 27th Oct 2023
#
cx
#
martech
#
partner programmes
Verint has formed a strategic partnership with Zoom, combining their customer experience automation solutions.
Verint introduces its enterprise experience management solution
Sat, 17th Jun 2023
#
cx
#
data analytics
#
martech
Verint enterprise experience management consolidates customer listening posts and unifies unstructured data across the enterprise.
Verint empowers contact centre users with engagement data insights
Sat, 17th Jun 2023
#
uc
#
cx
#
martech
Powered by Verint Da Vinci AI, Verint engagement data insights delivers no code, training, or self-service data access 24/7.
Verint Da Vinci AI leverages the latest AI innovations
Sat, 17th Jun 2023
#
paas
#
cx
#
martech
Verint has introduced new Verint Da Vinci AI capabilities built on proprietary and commercially available AI models.
Verint launches open CCaaS platform offering flexibility
Sat, 17th Jun 2023
#
uc
#
paas
#
cx
Verint unveils next-generation contact centre as a service (CCaaS) transforming the contact centre landscape at the Engage 2023 customer conference.
Talend appoints Casey George as Chief Revenue Officer
Fri, 11th Nov 2022
#
data analytics
#
hyperscale
#
public cloud
Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.
8x8 & Verint combine contact centre & workforce management offerings
Thu, 28th Jan 2021
#
uc
#
crm
#
martech
The cloud contact centre and cloud workforce management applications together are joint offerings for mid-market and enterprise businesses.
Verint and Adobe expand partnership to improve customer journey
Wed, 26th Feb 2020
#
crm
#
cx
#
martech
Verint Systems has expanded on its partnership with Adobe, as both companies look to support more personalised customer journeys.
Private equity deals in tech sector hit $11.79bn
Thu, 13th Feb 2020
#
verint
#
logmein
#
thoma bravo
Private equity deals in the global technology sector surged to USD $11.79 billion in December 2019, a 17.05% increase from the previous month.
The future of CX: How to make chatbots work effectively in your organisation
Sun, 3rd Nov 2019
#
uc
#
crm
#
cx
The secret to deploying virtual assistants successfully lies in implementing them in a way where everyone is a winner.
Frost & Sullivan, DMG recognise Verint for APAC market share
Tue, 15th Oct 2019
#
uc
#
crm
#
martech
Verint was found to a market share 30% higher than its closest competitor across all contact centre technologies.
Microsoft and CyberArk lead GlobalData identity management theme
Mon, 19th Aug 2019
#
network infrastructure
#
pam
#
casb
Both companies gained the highest score for the identity management theme in GlobalData’s Thematic Scorecard for the security software sector.
Tech/talent combo key to solving underemployment, says Verint
Thu, 11th Jul 2019
#
uc
#
crm
#
cx
IT and HR leaders must work more closely together to redefine the future workforce in order to keep the Aussie job market from collapsing.
Verint takes two Frost & Sullivan honours
Tue, 9th Oct 2018
#
uc
#
data analytics
#
cx
In Frost & Sullivan’s APAC contact centre app report, Verint led all vendors, ranking top among 40 companies included in the analysis.
Verint takes CX to new heights with in-demand AQM solution in APAC
Thu, 12th Jul 2018
#
uc
#
crm
#
cx
Verint transforms customer experience in APAC with its high-demand AQM software, enabling telcos to simplify quality management through advanced AI solutions.
Verint named in second Gartner Magic Quadrant this year
Wed, 6th Jun 2018
#
uc
#
cx
#
martech
Verint is the only company recognised in both 2018 Magic Quadrants for the CRM Customer Engagement Centre and Workforce Engagement Management.
Knowledge management critical to deliver customer satisfaction – Frost & Sullivan report
Thu, 27th Apr 2017
#
crm
#
cx
#
martech
Frost and Sullivan report underscores knowledge management as key in achieving heightened customer satisfaction in the digital age.