Workflow Automation stories
Workflow automation refers to designing, streamlining, executing, and automating a series of tasks so that they can be easily spread among people and technologies to fit business needs.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
It can involve and be a part of coding patterns, CRM, Artificial Intelligence, ERP software and a variety of other technological fields relating to enterprise digitisation.
Workflow Automation is essential in today's rapidly changing tech landscape. Its overall goal is to optimise and streamline processes to create better business outcomes.
NICE & AWS join forces to deliver AI-powered customer service
Today
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saas
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digital transformation
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cx
NICE and AWS have teamed up to offer NICE's CXone Mpower AI on AWS Marketplace, enhancing AI-driven customer service with unified, scalable cloud solutions.
Pegasystems launches AI agents for finance sector control
Today
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ai security
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ai
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agentic ai
Pegasystems has launched Pega Predictable AI Agents, designed for regulated sectors like finance and insurance to ensure transparency and control in AI deployment.
Circula raises EUR €15 million to expand AI expense automation
2 days ago
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saas
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rpa
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ai
German expense management firm Circula has raised EUR €15 million to boost AI-driven automation, aiming to ease finance teams' workload and expand internationally.
Extend launches open-source AI toolkit for smarter financial data
Last week
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data analytics
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fintech
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rpa
Extend launches open-source AI toolkit enabling businesses to enhance spend analysis and automate workflows via API integration with major AI frameworks.
Sinch partners with OneReach.ai to boost global AI comms
Last week
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crm
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uc
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digital transformation
Sinch partners with OneReach.ai to launch AI-powered agentic experiences, enhancing global customer communication across messaging, voice, and email channels.
Optimizely unveils enhanced Opal AI to boost marketing workflows
Last week
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martech
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rpa
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cdp
Optimizely upgrades its AI tool Opal with new features and workflows to boost marketing efficiency within the Optimizely One suite, enhancing task automation.
NICE & ServiceNow partner on AI to unify customer service
Last week
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crm
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uc
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devops
NICE and ServiceNow partner to launch an AI-powered platform by Q4 2025, uniting customer service and enterprise operations for faster, seamless fulfilment.
Apsen Farmacêutica boosts ERP automation, avoids costly migration
Last week
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digital transformation
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rpa
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erp
Brazilian firm Apsen Farmacêutica avoids costly SAP migration by partnering with Rimini Street and ServiceNow to automate workflows on SAP ECC 6 platform.
Digitising workflows: The role of AI and Automation and how they are transforming efficiency in healthcare
Last week
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rpa
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ai
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nlp
AI and automation are transforming UK healthcare by digitising workflows, enhancing efficiency, reducing errors, and cutting NHS patient waiting lists.
ServiceNow unveils AI Platform to unify operations
Last week
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crm
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digital transformation
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martech
ServiceNow launches a new AI Platform unifying data, intelligence and orchestration to boost enterprise-wide automation and operational efficiency globally.
Safe Software unveils FME updates for secure API & AR digital twins
Last week
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data analytics
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iot
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rpa
Safe Software unveils FME Data Virtualization and FME Realize, enhancing data integration and digital twin access for real-time decision-making on iOS devices.
Unit4 unveils Ava AI agent to automate ERP workflows in Teams
Last week
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uc
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digital transformation
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it automation
Unit4 launches Ava, an AI agent for ERPx integrated with Microsoft Teams, aiming to automate half of ERP tasks and enhance workflow productivity.
Pulumi launches IDP to speed secure cloud infrastructure delivery
Last week
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saas
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virtualisation
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devops
Pulumi launches Pulumi IDP, an internal developer platform to speed cloud infrastructure delivery with built-in security and governance controls.
Law Squared launches Cubed platform for in-house legal teams
This month
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martech
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rpa
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cdp
Law Squared has launched Cubed, a Microsoft 365-native legal tech platform streamlining in-house legal operations with rapid deployment and a flat annual fee.
Rod Squires named CloudBolt CEO post-StormForge deal
This month
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saas
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virtualisation
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private cloud
CloudBolt Software appoints Rod Squires as CEO, following its acquisition of StormForge, aiming to enhance its AI/ML capabilities in cloud financial management.
UiPath unveils agentic automation for unified AI & workflow
This month
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digital transformation
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rpa
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low-code
UiPath launches its new agentic automation platform, uniting AI, robots, and humans to streamline business workflows with improved orchestration and control.
Acuity launches Agent Fleet AI to boost efficiency for banks
Last month
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digital transformation
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fintech
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rpa
Acuity Knowledge Partners launches Agent Fleet, an AI platform designed to boost efficiency for banks, asset managers and private equity firms without more staff.
Ramsay Health & Westpac win for AI innovation on Appian
Last month
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rpa
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low-code
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genai
Appian's 2025 Innovation Awards honour Ramsay Health Care and Westpac for pioneering AI and process orchestration to transform services and boost efficiency.
SentinelOne launches Purple AI Athena to boost SOC automation
Last month
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siem
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cloud security
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soc
SentinelOne unveils Purple AI Athena, an agentic AI system designed to automate and accelerate SOC analysts' security tasks, reducing response times drastically.
Ignition integrates with CCH Axcess to automate firm payments
Last month
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rpa
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payment technologies
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integration software
Ignition integrates with Wolters Kluwer's CCH Axcess to automate engagement and payments, helping US accounting firms reduce inefficiencies and boost revenue.