Banking stories
Qualtrics helps Asia Pacific firms boost customer experience
Yesterday
#
digital transformation
#
cx
#
martech
Qualtrics is aiding Asia Pacific firms like CBA and MSB to enhance customer loyalty and engagement through advanced feedback and AI-driven insights.
Singapore cardholders can use rewards to offset carbon footprint
Last week
#
ai
#
payment technologies
#
cleantech
Singapore cardholders can convert up to 8% of DCS Visa Platinum Card spending into carbon offsets, supporting biodiversity via a new app feature from June.
Citi invests in Starburst to advance secure AI data solutions
Last week
#
storage
#
network infrastructure
#
paas
Starburst secures strategic investment from Citi to advance its scalable, secure data platform, supporting AI-ready solutions for global enterprises and major banks.
EU banks brace for lost interest earnings as SEPA Instant looms
Last week
#
banking
#
policy
#
financial services
Nearly half of European banks expect to lose millions in interest due to new liquidity rules under SEPA Instant Payments Regulation by October 2025.
Salesforce launches Agentforce AI agents for financial services
Last week
#
digital transformation
#
fintech
#
cx
Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.
Apromore boosts operational insights with native task mining
This month
#
digital transformation
#
breach prevention
#
data privacy
Apromore enhances its process intelligence platform with native task mining, offering businesses detailed insights from enterprise workflows to individual user actions.
Exclusive: How Zepto’s real-time payments are reshaping Australia’s financial infrastructure
This month
#
fintech
#
cx
#
martech
Zepto's Trevor Wistaff urges Aussie businesses to adopt real-time payments via NPP now, enhancing speed, security and customer control over funds.
Extend unveils open-source AI toolkit for smarter finance
This month
#
virtualisation
#
fintech
#
it automation
Extend unveils an open-source AI toolkit enabling businesses to analyse financial data with advanced automation and multi-framework integration.
Circula raises EUR €15 million to expand AI expense automation
This month
#
saas
#
rpa
#
ai
German expense management firm Circula has raised EUR €15 million to boost AI-driven automation, aiming to ease finance teams' workload and expand internationally.
Krenovator secures seed funding to expand Southeast Asia tech hub
This month
#
uc
#
digital transformation
#
supply chain & logistics
Krenovator, a Malaysia-based AI tech talent platform, has secured seed funding from Ignite Asia to expand its reach across Southeast Asia and beyond.
Acuity launches Agent Fleet AI to boost efficiency for banks
Last month
#
digital transformation
#
fintech
#
rpa
Acuity Knowledge Partners launches Agent Fleet, an AI platform designed to boost efficiency for banks, asset managers and private equity firms without more staff.
Biza.io expands team to boost non-bank lender CDR services
Last month
#
saas
#
fintech
#
data privacy
Biza.io appoints Kam Rafiei as Product Lead to boost Consumer Data Right services amid rising demand from non-bank lenders under new CDR rules.
Endava partners with OpenAI to drive enterprise growth
Last month
#
uc
#
digital transformation
#
ai
Endava formalises its partnership with OpenAI, joining the Beta Services Partner Program to advance AI-driven business transformation globally.
Klearcom launches Verify+ for enhanced global IVR testing
Last month
#
saas
#
uc
#
devops
Klearcom has launched Verify+, a global solution enabling firms to simulate and test customer service calls in over 100 languages before going live.
Uno Digital Bank adopts new loan system to boost lending agility
Last month
#
edutech
#
fintech
#
cx
Uno Digital Bank has adopted Pennant Technologies’ Loan Management System to streamline operations, boost flexibility, and enhance customer lending experiences.
SIOS & DataHub Nepal boost business resilience with new deal
Last month
#
firewalls
#
data protection
#
dr
SIOS Technology partners with DataHub Nepal to deliver high-availability and disaster recovery solutions, boosting business resilience across Nepal.
Lloyds Banking Group leverages FICO to support GBP £7 billion lending
Last month
#
digital transformation
#
fintech
#
modernisation
Lloyds Banking Group boosts lending with FICO Platform, enhancing operations and approving more credit as it migrates to cloud-based infrastructure.
Identity fraud costs firms USD $7 million annually worldwide
Last month
#
cx
#
martech
#
physical security
Identity fraud costs businesses USD $7 million yearly worldwide, with Asia Pacific firms facing rising threats from sophisticated attacks, a new study finds.
Amitabh Bachchan & Ganguly debut as AI holograms in India
Last month
#
digital transformation
#
cx
#
martech
Proto unveils interactive AI holograms of Amitabh Bachchan and Sourav Ganguly in India, enhancing fan engagement and banking experiences.
ABA Bank transforms services with SUSE to boost digital shift
Last month
#
virtualisation
#
devops
#
digital transformation
ABA Bank partners with SUSE to modernise digital infrastructure, enabling faster, secure banking in Cambodia with 99.999% service reliability and cost savings.