Banking stories - Page 1
Great Southern Bank enhances service with CXone Mpower
This month
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uc
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cx
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martech
Great Southern Bank is enhancing its customer service automation by deploying NICE's AI-powered CXone Mpower platform, supported by Optus.
Banks cut onboarding time by 32% with digital identity
This month
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cleantech
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sustainability
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data management
A new report reveals banks using Corporate Digital Identity reduce onboarding time by 32%, enhancing compliance accuracy and operational efficiency.
Ripjar study shows GenAI set to reshape AML compliance
This month
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risk & compliance
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genai
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ai
A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.
Corporate Digital Identity: a tool to combat financial crime
Last month
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money laundering
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fraud
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financial institutions
Financial crime is set to cost global economies USD $485.6 billion in 2023, prompting calls for Corporate Digital Identity to enhance fraud prevention.
Exclusive: Survey reveals NZ SMEs struggle with international expansion costs
Last month
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wise
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smes
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banking
A Wise survey reveals New Zealand SMEs face significant hurdles in global expansion, particularly high costs and hidden fees in international payments.
Publicis Sapient partners with Google Cloud on AI adoption
Last month
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uc
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data analytics
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digital transformation
Publicis Sapient has partnered with Google Cloud to boost generative AI adoption, creating a dedicated unit to assist enterprises in leveraging AI technologies.
Business Next launches AI platform for India's BFSI sector
Last month
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crm
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cloud services
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insurance
Business Next has launched AGENTNEXT, India's first AI agent platform, to modernise banking and financial services, aiming for 60-70% task automation.
SaaScada predicts transformative shifts in banking by 2025
Last month
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fintech
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martech
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cdp
SaaScada predicts transformative banking shifts by 2025, with multigenerational banking and ESG principles reshaping financial services in the UK.
Spriggy partners with Fastter for new 5G mobile service
Last month
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uc
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fintech
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cx
Fastter and Spriggy have launched Spriggy Mobile, a 5G service aimed at enhancing children's safety and parental control for Aussie families.
Yahoo survey: ad leaders prioritise tracking over privacy
Last month
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data privacy
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government
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digital marketing
A Yahoo survey reveals 74% of advertising leaders prioritise tracking over privacy solutions ahead of changes to Australia’s Privacy Act.
Banks lead industries in adoption of generative AI technology
Last month
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risk & compliance
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genai
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data privacy
A report reveals that 60% of banking leaders are integrating generative AI technology into operations, outpacing other sectors in adoption rates.
Financial sector prepares for EU DORA regulations in 2025
Last month
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it training
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risk & compliance
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cybersecurity
As the EU's DORA regulation looms, financial firms are urged to bolster digital resilience or risk severe operational disruptions by January 2025.
Lintasarta & 6Estates partner to boost AI in Indonesia
Last month
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ai
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collaboration
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nvidia
Lintasarta has inked a partnership with Singapore's 6Estates to enhance AI adoption and innovation across Indonesia, leveraging advanced GPU infrastructure.
Accept Cards launches SME-focused cash deposit solution
Last month
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fintech
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cost
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smart
Accept Cards has launched Accept Cash, an innovative solution for SMEs enabling same-day cash deposits amid rising bank branch closures in the UK.
Attestiv unveils deepfake detection tool for video
Last month
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genai
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ai
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cybersecurity
Attestiv has unveiled a new deepfake detection platform to help individuals and businesses tackle the rise of fake videos amid growing digital deception concerns.
AI chatbots in Australia need human touch for empathy
Last month
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cx
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martech
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personalisation
Australian firms are increasingly using AI chatbots for customer service, but experts warn that technology lacks the emotional intelligence of human agents.
Ripjar appoints new CEO amid significant investment boost
Last month
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risk & compliance
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ai
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government
Ripjar has secured a majority growth investment from Long Ridge Equity Partners, appointing Tom Obermaier as its new CEO to enhance global operations.
Tata boosts AI cloud with NVIDIA upgrades in India
Last month
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genai
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ai
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cybersecurity
Tata Communications is set to enhance its AI cloud infrastructure in India with NVIDIA Hopper GPUs, spearheading a new wave of AI applications across sectors.
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Stake launches PayTo with Zepto for seamless deposits
Last month
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cx
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martech
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cloud services
Stake has launched PayTo for real-time transfers, partnering with Zepto to enable customers to manage automated deposits directly from bank accounts.
Newgen Software secures spot in 2024 Gartner report
Last month
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document management
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digital transformation
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ecm
Newgen Software has been named a niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth year running.