Case management stories - Page 2
Monson digitally transforms to sidestep legacy handcuffs
Wed, 8th Mar 2023
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digital transformation
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app development
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apm
As expert port agents and shipping advisers, Monson helps clients plan, estimate, and execute shipping logistics and port visits.
The case for automating business processes
Fri, 24th Feb 2023
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it automation
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business
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productivity
McKinsey has conducted some very interesting research into this area which clearly shows that automation is now firmly on the agenda.
Sentinels fights financial crime with new transaction monitoring progam
Wed, 25th Jan 2023
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saas
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cybersecurity
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monitoring
The SaaS platform is designed to help financial institutions detect and eliminate financial criminality with greater speed and accuracy.
Deutsche Welle uses TeamViewer to provide secure IT support
Wed, 11th Jan 2023
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iam
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wfh
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file sharing
The security features include single sign-on, scalable and flexible rights management via conditional access, and end-to-end encryption.
TeamViewer AR platform Frontline is now on Marketplace
Fri, 11th Nov 2022
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cloud services
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hyperscale
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public cloud
Extended partnership between the two companies includes easier procurement of TeamViewer Frontline for Google Cloud customers.
Cydarm appoints Phil Cole as Technical Account Manager
Fri, 4th Nov 2022
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it training
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engineering
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suncorp group
Cydarm Technologies has appointed Phil Cole as Technical Account Manager. He will support customers with technical needs to enhance their cyber resilience.
Cydarm and Retrospect Labs support Australian women in cyber comp
Wed, 2nd Nov 2022
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cybersecurity
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cydarm
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austcyber
Cydarm and Retrospect Labs have partnered to support the 2022 Australian Women in Security Network Response Competition.
Optimation signs 5-year deal with Queensland Corrective Services
Wed, 2nd Nov 2022
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partner programmes
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optimation
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federal government
Optimation signs multi-year deal with Queensland Corrective Services to provide self-service kiosks for court-imposed conditions.
Appian announces 2022 APJ Partner Award winners
Fri, 28th Oct 2022
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app development
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partner programmes
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apm
Appian announces winners of its 2022 APJ Partner Awards, highlighting growth in partnerships and certified developers.
50-plus RPA use cases
Fri, 21st Oct 2022
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rpa
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digital transformation
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cybersecurity
When you’re looking to maximise ROI from digital transformation and begin automating quickly, RPA is a great place to start.
Exabeam introduces cloud-native portfolio of New-Scale SIEM
Tue, 18th Oct 2022
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siem
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biometrics
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ransomware
The company moves beyond legacy SIEM and introduces cloud-scale security log management, powerful behavioural analytics, and automated investigation products.
Video: 10 Minute IT Jams - An update from Cydarm
Wed, 5th Oct 2022
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cydarm
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case management
Vaughan Shanks joins us today to discuss how Cydarm helps enterprises achieve cyber resilience and why this is crucial in today's hybrid working world.
Proofpoint launches Intelligent Compliance Platform
Fri, 26th Aug 2022
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voip
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contact centre
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microsoft teams
Proofpoint has announced the launch of its Intelligent Compliance Platform, offering enterprises modern regulatory compliance safeguards.
SAS is a leader in anti-money laundering - Forrester
Mon, 18th Jul 2022
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fintech
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sas
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forrester research
The latest Forrester report revealed that SAS received the highest score in the anti-money laundering category of 15 vendors.
OutSystems platform chosen as part of ADF contract
Thu, 30th Jun 2022
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app development
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apm
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low-code
OutSystems' low-code development platform has been chosen for the AUD$299m JP2060 Phase 4 contract awarded to Leidos Australia by the Australian Defence Force.
Hyland enables digital evolution with latest updates
Thu, 30th Jun 2022
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ecm
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cx
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document management
The new product functionality seeks to help organisations advance employee and customer experience initiatives.
Zendesk announces new conversational CRM solutions
Tue, 17th May 2022
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network infrastructure
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crm
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network management
Zendesk unveils new solutions for customer relationship management and employee experience at its flagship conference, Relate.
Zendesk launches customer service and employee experience offering
Fri, 13th May 2022
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crm
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martech
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open source
Zendesk unveils new solutions that focus on conversations in customer relationship management, as well as a new employee experience offering.
Top 10 government technology trends for 2022 revealed
Wed, 23rd Feb 2022
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cloud services
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government
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gartner
Gartner has identified the top 10 government technology trends for 2022, guiding public-sector leaders in digital transformation.
Gartner's top 10 government technology trends for 2022
Tue, 22nd Feb 2022
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digital transformation
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public sector
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government
Gartner has identified the top 10 government tech trends for 2022, advising leaders on digital transformation and mitigating disruption risks.
SugarCRM introduces playbook functionality thanks to AddOptify acquisition
Fri, 4th Feb 2022
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crm
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martech
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customer service
SugarCRM introduces integrated playbook functionality for guided selling and advanced CRM automation, enabling users to automate processes and workflows.
Fujitsu Australia chosen to roll out new system for SA Department for Correctional Services
Wed, 12th Jan 2022
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digital transformation
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information management
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fujitsu
Fujitsu Australia chosen to provide iSAFE system for South Australia's Department for Correctional Services in major digital transformation project.
Pega named a leader in Digital Process Automation
Thu, 16th Dec 2021
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digital transformation
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pegasystems
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forrester research
Pegasystems has been named a Leader in Digital Process Automation (DPA) software by Forrester, scoring highest in the current offering category.
OpenText integrates further with Salesforce and Microsoft 365
Tue, 26th Oct 2021
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saas
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microsoft
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bi
OpenText releases its most comprehensive update to the OpenText Content Cloud as part of the Cloud Editions 21.4 launch at OpenText World.