Communication stories - Page 17
How SnapComms, a Kiwi startup, turned an enterprise comms tool into a global powerhouse
Mon, 11th May 2020
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healthtech
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communication
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startups
Kiwi startup SnapComms revolutionises enterprise communication with its software platform, now connecting 2.5 million users worldwide, backed by Microsoft.
Soprano Design sees high demand for enterprise messaging apps
Thu, 7th May 2020
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uc
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martech
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healthtech
Soprano Design sees a 15% rise in demand for its enterprise messaging service as organisations adapt to remote working needs during the COVID-19 pandemic.
Soprano Design updates enterprise messaging platform
Mon, 20th Apr 2020
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healthtech
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sms
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messaging
Soprano Design has revamped its Soprano Connect platform, introducing RCS support, enabling businesses and governments to improve mobile interactions.
Futuresource: A look into the new world of communication hardware
Thu, 16th Apr 2020
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uc
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headsets
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contact centre
Futuresource Consulting has released a detailed discussion of the way that the changing face of office communication is affecting the headset market.
Poly updates partner programme
Thu, 9th Apr 2020
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uc
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partner programmes
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hybrid & remote work
The company is combining the Polycom and Plantronics partner programmes together to reach a wider range of partners.
Aus waste management company taps Vertel to deliver telco solution
Mon, 6th Apr 2020
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wireless networks
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cloud services
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waste
Vertel and Ondacomms join forces to provide waste management service, Grasshopper Environmental, with wide-area radio solution.
How to start your own business by leveraging the power of outsourcing
Mon, 6th Apr 2020
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uc
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devops
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martech
Outsourcing provides a very good opportunity to start your business from scratch, especially if you have a team of like-minded people.
Empowering a remote workforce: can your business make ‘working from home’ work?
Mon, 30th Mar 2020
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mdm
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hybrid & remote work
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cybersecurity
Businesses are adopting remote work strategies to offer flexibility, but without proper planning, it can lead to chaos. Learn how to make it work smoothly.
How to manage company communication throughout a lockdown
Wed, 25th Mar 2020
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labyrinth solutions
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covid-19
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communication
As we enter alert level 4 and lockdown due to the COVID-19 pandemic, communication between remote-working staff is critical to ensuring business continuity.
IWD 2020 interview: Communications advisor Rachel Rayner
Sun, 8th Mar 2020
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women in technology
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communication
Communications advisor Rachel Rayner highlights trust and respect as crucial for attracting and retaining women in tech, especially in leadership roles.
Tritium transforms global communications with RingCentral Australia
Thu, 20th Feb 2020
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uc
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productivity
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contact centre
Tritium has chosen RingCentral Australia as its global communications solution as it looks to support rapid growth and enhance employee productivity.
University of Auckland utilises AWS to improve student experience
Fri, 14th Feb 2020
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uc
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hyperscale
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public cloud
The University of Auckland has upgraded its student experience with enhanced communication capability utilising Consegna and Amazon Web Services.
QNAP releases NAS-native video conference solution
Thu, 6th Feb 2020
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storage
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uc
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video conferencing
The KoiMeeter smart video conferencing solution features wireless presentation, real-time transcription and translation, and on-premise storage.
Avaya launches private cloud solution for ASEAN enterprises
Mon, 27th Jan 2020
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uc
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private cloud
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avaya
Avaya unveils Avaya ReadyNow, a private cloud solution aimed at ASEAN enterprises to streamline UC and CC operations while meeting stringent regulatory demands.
Australian workers feel voiceless, research finds
Tue, 3rd Dec 2019
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facebook
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workplace
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communication
Over half of Australian workers feel voiceless at their jobs despite managers claiming they give all employees a voice, says a report from Workplace.
26% of leaders still “support fax as a communication channel”
Tue, 26th Nov 2019
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crm
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uc
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martech
A new Pegasystems survey shows Customer service representatives want to help but are frustrated with inadequate and outdated software.
Philippines becoming key location for ICT investment
Mon, 25th Nov 2019
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investment
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communication
The Philippines is emerging as a hotspot for ICT investment, with approved foreign investments hitting USD $4.7 billion, marking a 613% surge.
Slack backs automated communication workflows
Fri, 18th Oct 2019
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rpa
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slack
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workflow automation
Slack is rolling out a new way for users to create customised workflows that automate the most routine processes and communications.
Exclusive: How metrics are becoming everything in marketing
Thu, 17th Oct 2019
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digital marketing
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isentia
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communication
Businesses in Australia and New Zealand are rapidly shifting towards data-driven marketing, driven by technological advancements and evolving client demands.
NetFoundry and Technilium partner up to offer comms services to ANZ
Tue, 3rd Sep 2019
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saas
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multi-cloud
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cloud services
NetFoundry and Technilium team up to provide ANZ businesses with secure, cloud-native communication services, enhancing connectivity and agility.