Consumer rights stories
FinTech Australia and FDATA call for long needed CDR roadmap
Mon, 29th May 2023
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fintechs
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australian federal budget
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consumer rights
Australia's Fintech industry body and global non-profit FDATA are urging policy-makers to establish a roadmap for CDR implementation.
Ping Identity empowers open banking adoption with additions to CDR sandbox
Wed, 2nd Sep 2020
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devops
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data analytics
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martech
Ping Identity launches new sandbox environment for open banking adoption in Australia, in line with Consumer Data Right (CDR) rules.
Ping Identity launches new CDR sandbox for Aussie financial sector
Thu, 11th Jun 2020
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devops
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fintechs
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apm
Ping Identity unveils CDR sandbox to boost Aussie open banking, aiding banks and FinTechs in meeting July deadlines.
Commission warns Spark for misleading in-contract customers
Thu, 23rd May 2019
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commerce commission
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spark
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consumer rights
The warning follows an investigation into representations Spark made on its website and in emails in August and September 2018.
Why 'Right to Repair' legislation could be a new lease on life for broken devices
Fri, 22nd Mar 2019
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personal computing devices
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consumer rights
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applecare
New California legislation could give consumers the right to repair their electronic devices, challenging manufacturers' control over repairs.
Why only 13% of shoppers trust retailers with their personal data
Mon, 11th Feb 2019
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data analytics
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digital transformation
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martech
Despite advancements in retail technology, only 13% of shoppers trust retailers with their personal data, Zebra Technologies' study reveals.
Mobile trader fines hit $1.56m with $330k for Mobile Shop
Mon, 30th Apr 2018
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commerce commission
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law
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mobile trader
Auckland-based Mobile Shop pleaded guilty to 24 charges, 12 under the Fair Trading Act and 12 under the Credit Contracts and Consumer Finance Act.
Noel Leeming hit by nine charges of breaching consumer rights
Mon, 30th Apr 2018
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commerce commission
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noel leeming
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the warehouse group
The consumer retail, owned by The Warehouse Group, will defend the nine charges, each laid by different customers, in court at the end of May.
Telstra extends handset warranties, Apple proves tricky
Tue, 12th Oct 2010
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telstra
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accc
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european union
Telstra extends warranties to 24 months for handsets on 24 month contracts, but Apple products like the iPhone 4 are excluded, sparking ACCC concern.