Consumer rights stories
FinTech Australia and FDATA call for long needed CDR roadmap
Australia's Fintech industry body and global non-profit FDATA are urging policy-makers to establish a roadmap for CDR implementation.
Ping Identity empowers open banking adoption with additions to CDR sandbox
Ping Identity launches new sandbox environment for open banking adoption in Australia, in line with Consumer Data Right (CDR) rules.
Ping Identity launches new CDR sandbox for Aussie financial sector
Ping Identity unveils CDR sandbox to boost Aussie open banking, aiding banks and FinTechs in meeting July deadlines.
Commission warns Spark for misleading in-contract customers
The warning follows an investigation into representations Spark made on its website and in emails in August and September 2018.
Why 'Right to Repair' legislation could be a new lease on life for broken devices
New California legislation could give consumers the right to repair their electronic devices, challenging manufacturers' control over repairs.
Why only 13% of shoppers trust retailers with their personal data
Study: 66% of retail workers say tablets could boost service, amid staffing woes and privacy concerns.
Mobile trader fines hit $1.56m with $330k for Mobile Shop
Auckland-based Mobile Shop pleaded guilty to 24 charges, 12 under the Fair Trading Act and 12 under the Credit Contracts and Consumer Finance Act.
Noel Leeming hit by nine charges of breaching consumer rights
The consumer retail, owned by The Warehouse Group, will defend the nine charges, each laid by different customers, in court at the end of May.
Telstra extends handset warranties, Apple proves tricky
24 month warranties for phones on a 24 month contract are now reality - unless you bought Apple.