Customer engagement stories - Page 12
Supara uses Freshworks for customer support to aid eCommerce
Fri, 6th Jan 2023
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data analytics
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cx
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martech
The Supara Group, a Southeast Asian clothing company, automates responses to skyrocketing online customer queries using Freshdesk Omnichannel and Freshchat.
New Zealand’s eCommerce sector lags in customer experience
Thu, 5th Jan 2023
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data analytics
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cx
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martech
A New Zealand eCommerce expert worries that the art of retail may be lost to the cookie cutter approach currently dominating local online shopping sites.
Anchora becomes first APAC company to use new Adobe offering
Tue, 13th Dec 2022
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cx
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martech
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it automation
Marketing technology consultancy, Anchora, has become the first company in Asia Pacific to use the brand new Adobe Journey Optimiser (AJO).
DXC Technology opens customer engagement centre in Sydney
Fri, 9th Dec 2022
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cx
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martech
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hybrid & remote work
Purpose-built drop-in space will focus on much-needed in-person customer collaboration and set a blueprint for hybrid modern workplaces.
Customer engagement platform MoEngage gains entry in ANZ
Fri, 25th Nov 2022
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paas
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cx
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martech
MoEngage will support brands such as MyDeal.com.au and Nova Entertainment in optimising their customer experience in Australia and New Zealand.
Talend appoints Casey George as Chief Revenue Officer
Fri, 11th Nov 2022
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data analytics
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hyperscale
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public cloud
Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.
Nuix appoints Jason Wilson as Chief Product Officer on the Leadership Team
Fri, 21st Oct 2022
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data analytics
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cx
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martech
Nuix hires Jason Wilson as CPO responsible for product strategy and roadmap, with extensive experience in product leadership roles. #Nuix #productstrategy.
Chargeback911 appoints Pelwasha Faquiryan as Chief Growth Officer
Fri, 21st Oct 2022
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cx
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martech
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customer engagement
Chargeback911 appoints Pelwasha 'Pel' Faquiryan as Chief Growth Officer. Faquiryan will focus on enhancing Chargebacks911's long-term performance.
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Atomic.io appoints Ben Styles as Chief Product & Marketing Officer
Fri, 14th Oct 2022
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fintech
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cx
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martech
Melbourne-based tech product leader Ben Styles hired to lead global expansion for SaaS company Atomic.io, following NZD 5m capital raise in August.
ONGO appoints Aye Myat Khine as CEO
Fri, 16th Sep 2022
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cx
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martech
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customer engagement
Amy Myat Khine appointed as CEO of ONGO, the largest digital payment platform for businesses in Myanmar, succeeding Allen Gilstrap.
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Tourwriter appoints Lisa Gardiner as Head of Growth
Fri, 12th Aug 2022
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cx
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martech
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travel
Tourwriter, a technology company in travel, has announced the appointment of Lisa Gardiner as its new growth head.
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Yubico appoints Selina Goh & Derix Suartyo as ASEAN regional sales director & ASEAN solutions engineering lead
Fri, 29th Jul 2022
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digital transformation
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cx
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martech
Yubico hires Selina Goh and Derix Suartyo in roles to support strategic growth in APAC; both bring extensive experience in cybersecurity and IT infrastructure.
Tranxactor Group to build customer loyalty with Oracle
Thu, 28th Jul 2022
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cx
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martech
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commerce systems
Tranxactor selects Oracle Cloud Infrastructure to offer immersive customer engagement and loyalty programs to brands.
Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate vice president
Fri, 22nd Jul 2022
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cx
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martech
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microsoft
Microsoft appoints Nicole Dezen as chief partner officer & global partner solutions corporate VP to unlock growth and innovation with partners worldwide.
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Colt Technology Services appoints Katsuya Oe as Asia sales vice president
Fri, 1st Jul 2022
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cx
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martech
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sales
Katsuya Oe appointed as Colt's Asia sales VP to lead enterprise sales in Japan and strategic alliances in Hong Kong and Singapore.
Twilio appoints Nicholas Kontopoulos as Asia Pacific & Japan marketing vice president
Fri, 3rd Jun 2022
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cx
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martech
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sap
Twilio has appointed Nicholas Kontopoulos as Asia Pacific and Japan marketing VP to enhance regional business growth and be an innovative leader.
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Confluent appoints Gavin Jones as Australia & New Zealand sales vice president
Fri, 27th May 2022
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data analytics
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cx
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martech
Confluent has appointed Gavin Jones as Australia and New Zealand sales VP, tasked with growing the company's presence in the region.
Twilio appoints Reeny Sondhi & Amy Holcroft as chief digital officer & chief privacy officer
Fri, 6th May 2022
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data analytics
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cx
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martech
Twilio hires chief digital officer and chief privacy officer to protect customers' digital rights and privacy in an increasingly digitized world.
Twilio appoints Reeny Sondhi as Chief digital officer
Fri, 6th May 2022
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data analytics
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cx
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martech
Twilio has hired Reeny Sondhi as Chief Digital Officer and Amy Holcroft as Chief Privacy Officer to focus on customer engagement and privacy.
Flintfox appoints Chris Dieringer as Chief Customer Officer
Fri, 1st Apr 2022
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digital transformation
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cx
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martech
Microsoft industry veteran Chris Dieringer becomes Chief Customer Officer to oversee customer experience at Flintfox.