Customer Satisfaction stories - Page 16

IT leaders must become catalysts for positive organisational change by enabling new services that are closely aligned to the organisation’s strategy.

CodeBlue is gearing up for accelerated growth in the Wellington market following its acquisition of Wellington IT services company XWL.

Organisations that view their IT department as nothing more than technical support may be missing out on opportunities.

Early investment in cloud and data centre offerings results in major new accounts, generating faster-than-market growth across the region.

Co-president Mark Hurd promises to make the company easier to work with, citing a closer relationship with user groups.

Midas InfoMedia, a Wellington-based company, achieved 1077% growth in Deloitte's APAC Technology Fast 500, ranking 4th in NZ's IT sector.

Sitecore's integrated CMS propels a 50% revenue surge in 2010/2011. CEO Seifert credits success to the shift towards multifunctional web platforms.

Christchurch-based Telogis unveils Progression, a cutting-edge SaaS platform designed to enhance work order management efficiency.

The iPad 2's launch boosts enterprise mobility, balancing sleek design and usability with productivity gains, while also sparking new security challenges.

Exchange rate fluctuations and growing Chinese and Indian markets are reshaping business risk management. How can New Zealand executives stay competitive?.

Facebook has hit rock bottom in customer satisfaction, ranking even lower than the US IRS, reveals a ForeSee Results report.

Small business owners are still missing opportunities to get customers through using social media, according to a new study in the US.

Reducing travel by greater use of mobile applications is a sound move for reducing costs, and your carbon footprint.

ShoreTel the IP phone systems and Unified Communications vendor has signed an established New Zealand reseller to on-sell its products.

Customer satisfaction is key to long-term business success. Discover why top companies focus on superior service over price cuts. Learn how to get started.

Telecom's new data plan receives positive response, but backlash from customers on old plan who say it's near identical and slower.

OBS delves into best practice and benchmarking in the IT industry, highlighting the importance of customer demand, self-regulation, and continuous improvement.

Businesses urged to prioritize customer service as they face challenges in the new year. A defined channel strategy is key.

Whether you’re a small business owner or CEO of a major corporate, continuing consolidation in the IT industry is bound to affect you one way or another.