Digital services stories

GoTo Financial has completed migrating its infrastructure to Alibaba Cloud's Jakarta data centres, boosting data sovereignty and service efficiency for over 20 million users.

From 28 June 2025, UK digital businesses trading with the EU must comply with the European Accessibility Act, ensuring online services are accessible to all users.

Hornsby Shire Council has halved communications costs by upgrading to a Fortinet-led network, boosting security, flexibility, and digital services across all sites.

Tata Communications integrates the TGN-IA2 submarine cable, boosting high-capacity, low-latency data links across Asia for enterprises and hyperscalers.

Indosat Ooredoo Hutchison approved a cash dividend of IDR83.3 per share and advances its AI-driven tech transformation for 2024.

Amazon Prime tops the list of most-cancelled subscription apps, with 578,000 monthly cancellation searches, surpassing Disney+ by nearly 45%.

Skyfire partners with Cequence Security to enable secure, compliant digital access for autonomous AI agents in the emerging AI economy.

Australia's data centre market is booming, with regional sites rising fast due to AI advances and renewable energy, doubling facilities in five years.

91% of consumers faced frustrating digital issues last year, leading to revenue loss and loyalty decline, says Conviva's 2025 report.

Equinix has launched its first data centre in Jakarta, Indonesia, via a joint venture with Astra, marking its entry into the Indonesian market.

Local government reform in England demands CIOs overcome tech and process challenges to ensure smooth service delivery during major council restructures.

Version 1 has secured a GBP £95 million contract to upgrade and support digital services for Scotland’s rural Agriculture and Rural Economy Directorate over seven years.

Zensar Technologies will spearhead the Post Office's two-year digital modernisation, enhancing user-friendly services and replacing legacy systems across the UK.

VFS Global partners with SAP to develop AI-driven digital solutions, enhancing cross-border mobility and citizen services globally for 69 governments.

Primer launches 'Primer for Growth' to help start-ups tackle payment hurdles with free access to its advanced payment tools for one year.

StarHub celebrates 25 years of advancing Singapore’s digital landscape with activities, prizes, and exclusive NBA streaming for customers and the community.

Skyfire and Cequence Security partner to enable secure, compliant access and transactions for AI agents across digital services globally.

DEPT has been named Adobe's Digital Strategic Innovation Partner of the Year in India for its pioneering use of Adobe solutions and digital inclusivity efforts.

Tuned Global and Zetaris partner to offer real-time, AI-driven music streaming analytics without data migration, boosting insights and combating fraud.

Certinia's Spring '25 release enhances AI-driven tools to boost foresight, flexibility, and project visibility for services organisations, improving staffing and customer insights.