Employee Experience (EX) stories

Ian Tickle has been named Chief of Global Field Operations at Freshworks, advancing from interim to lead the company’s global sales and expansion efforts.

One in three UK SMEs remain in survival mode despite reported productivity gains, with employee satisfaction key to driving real growth and resilience.

KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.

Kore.ai and TeKnowledge have partnered to help enterprises scale AI adoption beyond pilots, enhancing customer service and business operations globally.

Research shows 71% of UK workers feel AI tools are advancing faster than they can learn, causing anxiety and highlighting a need for better support and guidance.

Konica Minolta Australia has been named a Great Place To Work CertifiedTM workplace for 2025, with 72% of staff citing it a great place to work.

Air New Zealand has been named New Zealand’s Most Attractive Employer for 2025, marking its third consecutive win in the Randstad Employer Branding Research.

Hyland has appointed Sharon Brand as Chief Human Resources Officer to lead global HR strategy and foster an inclusive, high-performing workplace culture.

Commonwealth Bank has completed one of the Southern Hemisphere's largest AWS data migrations, boosting its AI capabilities with 2,000 models and 157bn data points.

UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.

Ipswich City Council teams up with Workday and Cognizant to modernise HR systems, aiming to boost efficiency and data security for 1,500 staff.

KnowBe4 ranks 51st on Newsweek's 2025 Top 100 Global Most Loved Workplaces, praised for employee trust, respect and engagement worldwide.

Qualtrics is aiding Asia Pacific firms like CBA and MSB to enhance customer loyalty and engagement through advanced feedback and AI-driven insights.

Shadow spend drains UK firms’ margins, with £1 in every £10 untracked, but AI and automation offer promising solutions to boost spend visibility and control.

Nexthink research reveals 93% of IT leaders back merging IT and HR to boost productivity, engagement, and employee satisfaction within five years.

Qualtrics leads Forrester's Employee Experience Management Platforms report, scoring top marks in AI-powered surveys and analytics for boosting workforce engagement.

Technology and AI are transforming HR in 2025, shifting it from a back-office role to a strategic function vital for organisational success.

Nintex has launched a solution to automate employee onboarding, streamlining HR, finance, and IT processes for better efficiency and retention.

London-based private markets platform Titanbay has been named the UK’s Most Generous Company for its inclusive employee benefits and share scheme.

Juniper Networks and ServiceNow have partnered to integrate AI-powered networking and telecom management, boosting automation for enterprises and MSPs.