Insurance stories - Page 11

Open finance set to benefit New Zealand consumers - report
Mon, 28th Mar 2022
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fintech
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insurance
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finance, leasing & rental
Open finance is expected to become the standard for consumers' financial welfare and empowerment, according to an Aotearoa fintech research report.

Cyber attack on insurer highlights need for better security
Fri, 25th Feb 2022
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ddos
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data analytics
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fintech
AXA's recent data breach highlights the urgent need for tighter security controls in the insurance sector, as cyber attacks target financial companies.

How modern technology solutions help insurers provide a better customer experience
Wed, 15th Dec 2021
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crm
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digital transformation
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cx
In a market that values hyper-personalisation, customer and user experience are crucial for insurers to stay competitive.

Insurance market undergoing huge digital disruption
Fri, 17th Sep 2021
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insurance
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capgemini
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online experience
Half of insurance customers in the UK are considering coverage from digital players, forcing traditional insurers to seek partnerships for survival.

Why SOC 2 is critical to protect Australian insurance customers
Wed, 15th Sep 2021
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risk & compliance
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insurance
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stelvio
Australian insurers must demonstrate system and organisational controls (SOC) reporting as they collect vast amounts of private data.

Cyber-insurance or self-insurance: how businesses can recover from ransomware attacks
Tue, 10th Aug 2021
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storage
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malware
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ransomware
Putting the right infrastructure solutions in place will help businesses reduce their risk profile by ensuring backups are protected from attack.

Case study: rapidMATION automates DKG's 'future-ready' business
Thu, 8th Apr 2021
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cx
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martech
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rpa
DKG had two goals: to create exceptional customer experiences and employee opportunities; and to build a business that is more competitive and future-ready.

Financial services and insurance businesses survive challenges thanks to DevOps
Fri, 26th Mar 2021
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devops
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fintech
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apm
While 2020 was one of the most challenging years for every business, those in financial services and insurance have fared better than most.

Webinar: What’s ahead for CFOs in financial services & insurance
Thu, 29th Oct 2020
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fintech
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insurance
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cfo
Join Sage and IBISWorld experts as they share their experiences and what the life of a CFO will look like going forward.

Cyber attacks worsening among Australian businesses, costing economy $1 billion a year
Tue, 11th Feb 2020
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cybersecurity insurance
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cybersecurity
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insurance
Cyber attacks are escalating among Australian companies, with cyber crime costing the economy over AUD $1 billion annually, new research reveals.

AI revolutionising insurance and finance services in New Zealand
Tue, 3rd Dec 2019
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ai
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insurance
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financial results
AI is transforming New Zealand’s finance and insurance sectors by enhancing customer-centric services and operational efficiency, says the AI Forum report.

Aussie workers struggling to switch off while on holiday
Thu, 25th Jul 2019
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insurance
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flexible work
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workstation
A recent survey by Snow Software reveals that 71% of Australian workers always bring their work laptops on vacation, struggling to disconnect.

Interview: TAL Australia's journey to successful CRM
Mon, 8th Jul 2019
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crm
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uc
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cx
At Adobe Symposium last week, TechDay chatted to TAL Australia’s head of customer relationship management, Mike Nixon.

IntegrationWorks transform FMG's rural insurance processes
Wed, 19th Jun 2019
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devops
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digital transformation
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apm
New Zealand's FMG partners with IntegrationWorks to overhaul its digital processes, enabling clients to self-manage insurance and enhancing service delivery.

Why many insurance tech companies want to improve CX
Thu, 11th Apr 2019
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uc
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cx
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martech
Insurance tech firms are revolutionising customer experience, driven by AI and wearables, says InsurtechNZ. A digital-first approach could transform the sector.

Vero study: Women run larger SMBs; and they're more worried too
Tue, 4th Dec 2018
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data analytics
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planning
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bi
Women run larger SMBs but are more stressed and less likely to use insurance brokers than men, reveals a new Vero study involving 900 New Zealand businesses.

Insurers struggling to keep pace with drone and e-bike tech
Tue, 31st Jul 2018
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drones
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insurance
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e-bike
If you own an e-bike or a drone and expect them to be covered by your current home contents insurance policy, it might pay to check the fine print.

Cove trials insurance purchases via Facebook Messenger chatbot
Mon, 25th Jun 2018
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uc
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hyperscale
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public cloud
Cove Insurance has claimed it's first to sell insurance via a chatbot currently in private beta mode, and the tech looks promising.

Insurtech a win-win for insurers and customers, expert says
Tue, 19th Jun 2018
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uc
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fintech
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martech
The insurance market is benefitting from new technology, with traditional firms embracing advanced technologies.

ANZ and IBM developing blockchain solution for insurance industry
Mon, 30th Apr 2018
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blockchain
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ibm
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insurance
ANZ and IBM collaborate with Suncorp to develop blockchain solution to speed up payment reconciliation in insurance industry.