Market competition stories
New Zealanders switch providers as broadband & power costs rise
Last week
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uc
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power / energy
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genesis energy
New Zealanders face rising broadband and power costs this winter, prompting a surge in provider switches as households seek to cut bills amid the cost-of-living crisis.
New Zealand business optimism surges as firms embrace AI gains
Last week
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ai
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productivity
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inflation
Optimism among New Zealand firms hits a peak since 2021, as 45% anticipate growth, boosted by AI-driven productivity and rising customer demand in 2025.
AI, loyalty and ANZ grocery retailers: What’s new
This month
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data analytics
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digital transformation
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cx
Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.
Bolt enters Auckland to challenge ride-hailing market leaders
This month
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market competition
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customer support
Bolt has launched its ride-hailing service in Auckland, aiming to challenge market leaders with more driver-friendly terms and affordable fares.
European imaging market faces falling prices & soft demand
Last month
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data analytics
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bi
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market competition
Europe's imaging market sees falling prices and weaker demand in Q2 2025, with unit sales and revenues declining after a strong start to the year.
UK motor insurance switching rises as premiums stabilise
Last month
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insurance
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lexisnexis
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market competition
More UK motorists shopped around for insurance in H2 2024, with 25% switching providers, up from 20% in 2023 amid rising price competitiveness.
Kiwi small firms wary as hopes for budget support remain low
Last month
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fintech
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ai
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recruitment
Nearly half of New Zealand’s small businesses doubt that the upcoming Government Budget will offer meaningful support, says Prospa NZ survey.
Lextech shifts focus to core services, drops ELNO application
Last month
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market competition
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mortgage
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lextech
Lextech has ended its bid to become an Electronic Lodgment Network Operator in Australia, refocusing on mortgage origination used by over a third of lenders.
Thoughtworks helps carsales boost customer service with AI tools
Wed, 30th Apr 2025
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digital transformation
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cx
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martech
Thoughtworks has aided carsales in Australia to boost engineering and launch an AI-powered car recommendation tool, enhancing customer experience and delivery speed.
Uno Digital Bank adopts new loan system to boost lending agility
Mon, 28th Apr 2025
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edutech
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fintech
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cx
Uno Digital Bank has adopted Pennant Technologies’ Loan Management System to streamline operations, boost flexibility, and enhance customer lending experiences.
Schneider Electric unveils new technologies at Hannover Messe
Fri, 4th Apr 2025
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supply chain
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power / energy
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ai
At Hannover Messe 2025, Schneider Electric showcases innovative advancements in automation and electrification aimed at boosting industrial competitiveness and sustainability.
Retail sector productivity hit by complex budget processes
Thu, 3rd Apr 2025
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cx
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martech
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productivity
A recent study by Soldo reveals that complex financial processes hinder productivity in the UK's retail sector, with 95% of finance leaders noting lost growth opportunities.
High-street retailers urged to embrace tech for survival
Fri, 28th Mar 2025
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cx
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martech
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partner programmes
As high-street retailers grapple with fierce online competition and changing consumer habits, experts urge them to embrace technology and adapt strategies to thrive.
Channel partners urged to enhance cloud capabilities
Sun, 16th Mar 2025
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hybrid cloud
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cloud security
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finops
New research from Westcon-Comstor reveals that 85% of channel partners prioritise enhancing cloud capabilities, yet many admit to feeling unprepared to meet demand.
Singapore channel partners aim to boost cloud capabilities
Sun, 16th Mar 2025
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digital transformation
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hyperscale
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finops
New research from Westcon-Comstor reveals Singapore's channel partners are keen to enhance cloud skills but face significant challenges amid rising demand.
Thryv Australia wins global award for marketing with purpose
Wed, 12th Mar 2025
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martech
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financial systems
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social media
Thryv Australia has won the global Marketing with Purpose award at the 2025 Microsoft Advertising Partner Awards, solidifying its role in supporting small businesses.
Singapore Budget 2025 boosts AI with $150m investment
Wed, 19th Feb 2025
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cloud security
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ai
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cybersecurity
The Singapore Budget 2025 pledges $3 million to the National Productivity Fund, boosting AI adoption to enhance business competitiveness and innovation.
Why traditional loyalty programs are failing to meet modern customer expectations
Thu, 16th Jan 2025
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crm
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cx
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martech
Traditional loyalty programmes are struggling to meet the evolving expectations of consumers, who demand instant rewards and personalised experiences.
Specialized cloud infrastructure is a CSP’s best friend
Tue, 14th Jan 2025
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uc
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digital transformation
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cx
Communication service providers are urged to modernise their tech stacks with specialised solutions to enhance customer experience and compete effectively.
Vodafone-Three merger approved, promises UK benefits
Wed, 11th Dec 2024
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uc
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cx
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martech
The Competition and Markets Authority has approved the Vodafone-Three merger, which experts see as a significant boost for UK businesses and consumers.